
Mall Chevrolet
Cherry Hill, NJ
Filter Reviews by Keyword
By Type
2,661 Reviews of Mall Chevrolet
Ease of on-line scheduling, on-time check-in and excellent service. Mike, my service manager, was courteous, knowledgable and incredibly helpful. Thank you. KG excellent service. Mike, my service manager, was courteous, knowledgable and incredibly helpful. Thank you. KG More
I enjoy going to Mall Chevrolet for the courtesy & professionalism that is given . Also knowing that my vehicle will be well taken care of with satisfactory results . professionalism that is given . Also knowing that my vehicle will be well taken care of with satisfactory results . More
I had a great experience buying a car at Mall Chevy in Cherry Hill. Juan helped me get a car that I liked with every feature that I wanted. He was very professional and knowledgeable. Cherry Hill. Juan helped me get a car that I liked with every feature that I wanted. He was very professional and knowledgeable. More
My wife and I had a great experience at Mall Chevrolet. I purchased my lease out on a 2019 Traverse and my wife leased a 2022 Equinox. This is our third time coming back. Craig Colender the manager has alw I purchased my lease out on a 2019 Traverse and my wife leased a 2022 Equinox. This is our third time coming back. Craig Colender the manager has always been so nice and helpful as well as Jim Borgmann our salesman. Jim went above and beyond and even lent me his car to take my wife home while I waited for my car to be detailed. We will certainly come back again. More
I initially saw a yelp review of a poor score for Mall Chevrolet, however I needed to drop my car for service while I was out of town and Mall Chevrolet was the closest. I left my car there with writt Chevrolet, however I needed to drop my car for service while I was out of town and Mall Chevrolet was the closest. I left my car there with written instructions on what my concern was on the drop off overnight envelope, verbalized and emailed. The technician could not find the problem, however it's a consistent clicking in the front tire area when I turn my wheel to the right or left while moving and it can definitely can be heard. After asking them three times to check again they claim they never heard anything, however they made an adjustment which should have stop the noise. The noise was reduced, however not eliminated. I asked for a quote for 4 tires, however I haven't received it as of yet. I was told by my advisor run flat tires could not be fixed if they had a leak it had to be replaced however another tire shop told me differently. Who should I believe? I do understand no tire can be replaced if the leak is coming from the side wall however to my knowledge that's not my case. There's also a noise when I apply brakes now understandably that noise is not consistent however it is still making the noise. My vehicle has 11,200 miles on it and it is a 2018. Low mileage for the issues, however nothing could be resolved to my satisfaction. I have an appointment to take it back on Wednesday morning for the squeaky noise in the brakes, however I understand if it doesn't make the noise as I'm informed there's nothing they can do. I asked when picking up my vehicle if they wash the car and I was told they don't offer that service and no other dealers do. I'm not interested in what other dealers do I'm only interested in Mall Chevrolet and getting my car wash after being serviced. Steve D Reese 678-380-9500 More
The staff is always friendly and courteous. I like getting my cars from Mall, however getting those cars serviced... the prices are just as high as you'd expect from a dealership. I'll still g I like getting my cars from Mall, however getting those cars serviced... the prices are just as high as you'd expect from a dealership. I'll still go back to buy/lease my car though! More
Service is good from start to finish. Made a service appointment with Deborah, she was polite and friendly and was able to get me the time I needed. Waiting room is clean , prices are nor Made a service appointment with Deborah, she was polite and friendly and was able to get me the time I needed. Waiting room is clean , prices are normal for service. Service agent was also friendly and polite explained everything.I will be back for the next oil change. More
This visit was for a previously recommended service that I put off for budgetary reasons. Servicing a 10-year-old vehicle can be pretty costly. Deborah, who made my appointment was polite and efficient. Mik I put off for budgetary reasons. Servicing a 10-year-old vehicle can be pretty costly. Deborah, who made my appointment was polite and efficient. Mike, the service advisor was welcoming and informative. he made a good effort to bring the costs down for the necessary service. I have used this dealer's service center for about 20 years and have always been satisfied. More