Mall of Georgia Chrysler Dodge Jeep

Excellent car buying experience, thanks Curtis Johnson! I’ve recently purchased a vehicle from Mall of Georgia Chrysler and dealt with Curtis Johnson whose level of professionalize and customer service far I’ve recently purchased a vehicle from Mall of Georgia Chrysler and dealt with Curtis Johnson whose level of professionalize and customer service far exceeded my expectations. Curtis had a very robust knowledge base on all aspects of my transaction which included the purchase of my new vehicle, the trading in my old vehicle and financing. Curtis really advocated for me, the customer, and got us into exactly what we wanted at our budget. I highly recommend this dealer and especially the salesperson I dealt with to anyone looking to purchase a vehicle. More

Cheated on price, switched sticker, trade in, warrantee. Dodge Chrysler in Buford Ga. put a sticker in the Window of the truck inflating the price by close to 12K. Then they switched all of the numbers aft Dodge Chrysler in Buford Ga. put a sticker in the Window of the truck inflating the price by close to 12K. Then they switched all of the numbers after I initialleDodge Chrysler in Buford Ga. put a sticker in the Window of the truck inflating the price by close to 12K. Then they switched all of the numbers after I initialled my final price agreement. Then they reduced the trade in value of my used Jeep by 4K and at closing I initialed agreed to their highest warrantee package which we agreed to at no cost and then they added a 3500.00 charge for it. Then they sealed the paperwork and put it in my dash without my final review after changing all of the numbers. They inflated my final price by over 7500.00... The window sticker in the truck said 43k but the one they sealed into the envelope was switched to one nearly 12K lower. NEVER SHOP DODGE CHRYSLER BEFORE GA.....NEVER. .d my final price agreement. ThDodge Chrysler in Buford Ga. put a sticker in the Window of the truck inflating the price by close to 12K. Then they switched all of the numbers after I initialleDodge Chrysler in Buford Ga. put a sticker in the Window of the truck inflating the price by close to 12K. Then they switched all of the numbers after I initialled my final price agreement. Then they reduced the trade in value of my used Jeep by 4K and at closing I initialed agreed to their highest warrantee package which we agreed to at no cost and then they added a 3500.00 charge for it. Then they sealed the paperwork and put it in my dash without my final review after changing all of the numbers. They inflated my final price by over 7500.00... The window sticker in the truck said 43k but the one they sealed into the envelope was switched to one nearly 12K lower. NEVER SHOP DODGE CHRYSLER BEFORE GA.....NEVER. .d my final price agreement. Then they reduced the trade in value of my used Jeep by 4K and at closing I initialed agreed to their highest warrantee package which we agreed to at no cost and then they added a 3500.00 charge for it. Then they sealed the paperwork and put it in my dash without my final review after changing all of the numbers. They inflated my final price by over 7500.00... The window sticker in the truck said 43k but the one they sealed into the envelope was switched to one nearly 12K lower. NEVER SHOP DODGE CHRYSLER BEFORE GA.....NEVER. .en they reduced the trade in value of my used Jeep by 4K and at closing I initialed agreed to their highest warrantee package which we agreed to at no cost and then they added a 3500.00 charge for it. Then they sealed the paperwork and put it in my dash without my final review after changing all of the numbers. They inflated my final price by over 7500.00... The window sticker in the truck said 43k but the one they sealed into the envelope was switched to one nearly 12K lower. NEVER SHOP DODGE CHRYSLER BEFORE GA.....NEVER. .I'm suing them... More

poor customer service After scheduling an appointment that I was told on the phone would take about 30 minutes, I waited at the dealership for my car to be finished. I sat After scheduling an appointment that I was told on the phone would take about 30 minutes, I waited at the dealership for my car to be finished. I sat there for nearly two hours. I was very displeased. After being fed up with waiting for my car to be done with something that should have been four times over, I asked for the status of my vehicle and informed an employee named "Sam" of my situation stating that when I had called they told me this should have only taken 30 minutes. Sam replied saying "well, it takes 30 minutes once we've started working on it." Why would they have not started yet?? I told him to please check if they have even started working yet and he comes back out and tells me that it is finished and is waiting outside. Apparently, they neglect to tell there customers when they're car is done being worked on. Awful experience, awful service, and awful manners. Would not reccomend you take your car here for any kind of service for your vehicle. More

Honest, Friendly and Hardworking Our experience with this dealership was great, we were greeted right away by Curtis and he helped us through the whole process. He took his time to ex Our experience with this dealership was great, we were greeted right away by Curtis and he helped us through the whole process. He took his time to explain and give is all the information we needed and more. Everyone was very friendly and professional, they gave us a good deal on a beautiful car. The people that work here are honest, you could really tell that they care. It was a refreshing experience and we were able to find the perfect car for our family. We couldn't be happier and definitely recommend this dealership! No doubt, I would buy here again. More

Enjoyable Experience! had a great experience, guys were very friendly and personable...would recommend to friends and family.....Curtis, Cotton : ) and Terry were great!... had a great experience, guys were very friendly and personable...would recommend to friends and family.....Curtis, Cotton : ) and Terry were great!...Let's make life fun! More

A great experience This was my third dealership in three weeks. I have been looking for a good truck for an honest price. I found that in the Ram that Jeffery Patrick he This was my third dealership in three weeks. I have been looking for a good truck for an honest price. I found that in the Ram that Jeffery Patrick helped me select and purchase. He was honest, laid back, and gave me what I felt to be a wonderful deal. My father joined mein the process and he was treated with as much respect as I was through out the precess.I would like to add as well that cChristian enabled me to get a finance rate of 2.5% with a lot of added bells and whistles as far as the warranty package is concerned. He too was very personable and even shared with my father and I stories about his own family and much they meant to him. A wonderful day and a stress free process. More

Great experience at Mall of Georgia Chrysler Dodge Jeep Curtis Johnson was a very helpful sales consultant. He answered all of our questions and was very knowledgeable with the information. The whole car bu Curtis Johnson was a very helpful sales consultant. He answered all of our questions and was very knowledgeable with the information. The whole car buying experience was great. We will definitely do business here again and highly recommend to anyone that wants a relaxing, no pressure car buying experience. More

The way it should be When I went in to purchase a vehicle I was absolutely sick of the car-buying process. I'm so glad I didn't stop before I got here. Once I met Curtis When I went in to purchase a vehicle I was absolutely sick of the car-buying process. I'm so glad I didn't stop before I got here. Once I met Curtis Johnson, my salesman, everything from that point was as smooth as I could ever have hoped for. He made sure we only looked at vehicles that fit the description of what we were looking for, was knowledgeable about their inventory, and made an ordinarily unpleasant task a relaxed experience. I'm just upset I didn't start my search here. Curtis is the type of salesman with whom I don't mind doing business, and I've already referred others. More

Great Experience I went to this dealership looking to see and drive the Jeep Cherokee....the salesperson that helped me (Ramzi) was informative, friendly, and eager to I went to this dealership looking to see and drive the Jeep Cherokee....the salesperson that helped me (Ramzi) was informative, friendly, and eager to please. He was able to provide me with information about the vehicle to help me with my decision. Pointed out all the features of the car, took me for a test drive and was able to answer all my questions. I have been to several dealerships in the past few weeks and Ramzi was by far the only salesperson who made me feel like he was working for me and with me to help me find the right vehicle. I never felt rushed or pushed into something I didn't need or want. More

Great job My salesman Ramzi did a great job getting me into a new Jeep Renegade! He got me a great deal on the car and worked with me even though my credit was My salesman Ramzi did a great job getting me into a new Jeep Renegade! He got me a great deal on the car and worked with me even though my credit was not great! More