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Mall of Georgia Chrysler Dodge Jeep
Buford, GA
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The Mall of Georgia Jeep had a great selection of Jeeps. I found them through the Jeep web site that allow me to drill down to the inventory of the dealers in my area. The Mall of Georgia Jeep the biggest I found them through the Jeep web site that allow me to drill down to the inventory of the dealers in my area. The Mall of Georgia Jeep the biggest selection and had better deals than I was finding on CarsDirect. The staff was very knowledgeable on Jeeps. The service guys were friendly and the parts department was very helpful. I would recommend them to others and this is from a guy that has owned only Hondas since 1984. More
This is my second experience buying from Mall of GA Jeep. Robert was my rep in both occasions and both times has been very forthcoming, friendly, and he's gone out of his way to my needs. This time around we Robert was my rep in both occasions and both times has been very forthcoming, friendly, and he's gone out of his way to my needs. This time around we also got the chance to work with Chad for our financing. Chad was also friendly and very efficient. There was a bit of a delay between our agreement and actually getting to the finance office, but once we were there we were taken care of very professionally and courteously. Both Robert and Chad were outstanding and I would recommend them anytime. Additionally, the service team has always been very friendly and helpful. I plan to use them for all of my maintenance needs. More
they were very busy and did't make us feel as if we were dealing with a car saleman. jeremy work hard to get the deal done to our satisfactory. chad work very had to get us the best rate posible. dealing with a car saleman. jeremy work hard to get the deal done to our satisfactory. chad work very had to get us the best rate posible. More
We went to Mall of Georgia CDJ because of the extremely low price they were advertising on the car I wanted. The price was good and there was no haggling because I didn’t have a trade. I had already conf low price they were advertising on the car I wanted. The price was good and there was no haggling because I didn’t have a trade. I had already confirmed they still had the car before we drove 60 miles to the dealership. However, even with having all of that out of the way before we got there, we were at the dealership for over 3 hours, most of which was spent sitting alone in the showroom wondering what was going on and why it was taking so long. Occasionally we would hear that we were "next in financing" and there was no one ahead of us. But still, we sat. We could have understood it if there had a showroom full of customers, but as far as we could tell we were the only ones buying a car at that time. While we were waiting, no one offered us a cup of coffee or even a drink of water. My wife finally got up and looked for the coke machine but when she found it somewhere in the back nestled between racks of tires, she hesitated to go back there, wondering if it was an "employees only" area. I will have to say that once we finally got into finance, it was fairly painless. I appreciated not being pressured to buy warranties, protection packages, floor mats and all the other useless stuff they sometimes try to push on the customer at the closing. We were out of there in a reasonable amount of time, but that might have been because I’d already told the salesman I wasn’t interested in anything they would try to sell me there.. However, after finance, the waiting started again. I don't know why it took so long to get the car cleaned up but I stood around for what seemed like 30 minutes afterwards while they finished with it (that’s in addition to the 3 hours we’d already been hanging around doing nothing), Then Mike took it to "put a few gallons of gas" in it, and that’s exactly what he did – put a few gallons in it. This marked the first time I've ever bought a new car which wasn't delivered with a full tank of gas. Then I had to wait for him to find a screwdriver to put the temporary tag on it. To top it off, when I finally got in the car I discovered that when they cleaned it up they used something in it that smelled like those cheap air fresheners you see in carwashes. I mentioned this to Mike and he just kind of shrugged it off. It totally obliterated the new car smell (something I look forward to when I buy a new car) and was so offensive that I drove partway home with windows and sunroof open – in January – to air it out. In addition to all that, I was told several things wrong in response to questions I asked about the car while I was looking it over. First, I was told that the engine has variable displacement (Chrysler calls it MDS). It doesn’t because it was the 6-speed model. I asked if the 6-speed had the “skip shift” that forces shifts from first to fourth under certain conditions. I was told no. It does. Then when I asked if it had automatic headlights, I was told yes, and not only did they come on automatically when it got dark, they’d dim automatically when another car approaches. Not so (on the dimming part). This dealership does not know the product they’re selling, nor do they care about the customer. All they care about is the sale. The only thing that would get me back here would be another deal like the one I got, but even then I’d think long and hard about it. More
Good experience, but we did all the research online prior visiting the dealership. Randy tryied hard to switch us to a higher trim, and he did it. Also Magdalena was very helpful and professional in getting visiting the dealership. Randy tryied hard to switch us to a higher trim, and he did it. Also Magdalena was very helpful and professional in getting us a payment we could be comfortable with as well as providing information on additional services. More
My overall experience was great. One of the salesmen named Rusty helped me out and he was awesome...very friendly and down to Earth. I bought a new car at a great price compared to other dealership pri named Rusty helped me out and he was awesome...very friendly and down to Earth. I bought a new car at a great price compared to other dealership prices in the area and around the country on the same vehicle. They made me glad to give them my business on such a big purchase. More
I have been shopping for a newer Jeep Compass at alot of dealers in the area.When me and my parents came across Mall of Georgia Jeep. From the first hand shake to the last one when he gave me the keys to my dealers in the area.When me and my parents came across Mall of Georgia Jeep. From the first hand shake to the last one when he gave me the keys to my 2007 Jeep Compass,I experienced nothing short of the best dealership environment that i've come across. Mr.Robert Baptiste worked with me,showed me the carfax and answered any questions that I had. He wasnt the pushy sales man that I've seen at so many other places. I would recommend this dealership to anyone I know if they were shopping around for a great car. More
I visited Mall of Georgia Dodge to purchase a used Dodge Charger (2010) that I had test drove the night before. Turns out that it is true what they say, "The car you looked at today, someone else looked at Charger (2010) that I had test drove the night before. Turns out that it is true what they say, "The car you looked at today, someone else looked at yesterday." Anyway, Rusty felt real bad that they sold the '10 Charger and he wanted me to look at a new Charger. In summary, I love it! Faster, better handling, nice "gadgets" with the new model. I normally don't buy new, but I am happy that I did this time. I came in to the dealership with info on the used Charger, no data on the new one. I left feeling like they "did right" by me on the deal. They gave me a fair price on my trade too. I checked out the pricing on the new Charger online later that weekend and confirmed that Mall of Georgia Dodge is a fair dealer. I would definately recommend them and Rusty to friends and family looking for a vehicle! More
I couldn't have asked for a better experience with purchasing a new car. The representative that I worked with was informative and very helpful in every aspect. I would definitely recommend this dea purchasing a new car. The representative that I worked with was informative and very helpful in every aspect. I would definitely recommend this dealership to anyone looking to purchase a new vehicle. More
Very good buying experience at Mall of Georgia Dodge in Buford,GA. Salesperson Robert Baptiste directed me to the vehicle that ended up being a perfect fit for my needs and driving experience. I am excited Buford,GA. Salesperson Robert Baptiste directed me to the vehicle that ended up being a perfect fit for my needs and driving experience. I am excited about my new Dodge HEMI truck, will be back for servicing and accessories, and refer anyone in the market. Thanks, Hal Whiteside More