Mall of Georgia Chrysler Dodge Jeep

I had a wonderful experience at the mall of Georgia Dodge ram jeep Chrysler. Miss Terry was phenomenal and on point with exactly what I was looking for and Nico just helped her seal the deal. I would do it a ram jeep Chrysler. Miss Terry was phenomenal and on point with exactly what I was looking for and Nico just helped her seal the deal. I would do it all over again with Miss Terry. Thank you for everything! More

The Mall of Georgia service department sucks they can't fix things right the first time then complain about giving a rental would never buy a Chrysler fix things right the first time then complain about giving a rental would never buy a Chrysler More

Brought my rubicon in for a couple issues and maintenance, and was truly impressed with how good of a job they did. My service rep Josh C was awesome, kept me informed the whole time and was very maintenance, and was truly impressed with how good of a job they did. My service rep Josh C was awesome, kept me informed the whole time and was very knowledgeable. Great job! More

This dealership is CROOKED. They tried to charge my husband $1,000+ for an "inspection fee" and stated that the fee was required by the state of Georgia to apply for the tag. Um, NO that is a lie. I us husband $1,000+ for an "inspection fee" and stated that the fee was required by the state of Georgia to apply for the tag. Um, NO that is a lie. I used to be a loan processor for many years and know that the state only requires an $18.00 title application and the TAVT (Title Ad Valorem) fee. After I called them out on it they said that they can "waive" the fee. When my husband asked if he can take a picture of the buyer's order, the sales guy said "No" which is their way of trying to hide the fact that they tried to scam him. MAKE SURE YOU CAREFULLY REVIEW THE FEES ON YOUR BUYER'S ORDER, AN "INSPECTION FEE" IS NOT REQUIRED FOR YOU TO REGISTER YOUR VEHICLE IN THE STATE OF GEORGIA. DO NOT let these money hungry xxxx bags take advantage of you. ALSO, don't believe the dealership when they tell you can't refinance your loan before 3 months, that's another LIE. You can refinance your loan at any time. More

What a ride!! We had no intention of buying a car when we pulled into the dealership to look at a Jeep Wrangler. Ms. Terrie Miller stepped out to greet us- not pushy- just friendly and helpful!! We test drov pulled into the dealership to look at a Jeep Wrangler. Ms. Terrie Miller stepped out to greet us- not pushy- just friendly and helpful!! We test drove the Jeep and then went in to talk about options. We actually left the dealership for lunch and came up with our parameters- they met every single one!! We couldn’t say no. Terrie took great care of us and advocated for us. The finance manager, Joe, was also kind, helpful, and straight forward. Fabulous folks! We will send friends and family here to buy their next car! More

If you are looking for an honest sales person to make the car buying process easy call Ryan Bills he is excellent!! He will meet your needs and then some!! car buying process easy call Ryan Bills he is excellent!! He will meet your needs and then some!! More

This place has HORRIBLE customer service. They sell cars that issues. The car we bought in March has gone back to their service center 6 times now, but the issue is still not resolved. Brain, head manager, that issues. The car we bought in March has gone back to their service center 6 times now, but the issue is still not resolved. Brain, head manager, is a piece of xxxx. If you read through the reviews, there is many negative comments about how he treats customers. DO NOT WASTE YOUR TIME HERE!! More

Worst service ever came in for oil change now they want to charge me$1053. For something that they broke on my car. Why?? Unbelievable, to charge me$1053. For something that they broke on my car. Why?? Unbelievable, More

Jason, manager on duty, gave me the middle finger when trying to ask why he didn’t have a rental for my handicap father to use while they take two days to put leather seats in. He bought a brand new 2020 trying to ask why he didn’t have a rental for my handicap father to use while they take two days to put leather seats in. He bought a brand new 2020 RAM a week prior, asking them to order leather to be put in. Still no rental or alternative. Though, it’s been requested. Told me it wasn’t apart of the deal and advised me to get out of his dealership.Very unprofessional staff here at Mall of GA CDJR. I’m sure the GM (or even their high-ups) would love to see the camera footage of that this morning around 1000. I would highly discourage anyone from buying a car/ truck/ SUV from Mall of GA CDJR. There are more dealerships than I can mention within 5 miles of this dealership. BEWARE. Also, I called at 0900, opening time, and management was unavailable. Worst car buying experience ever. Don’t buy into their “Customer Bill of Rights”. More

Mike Clinton went the extra mile to help us get our Pacifica and show us all the buttons and when to push them. Very professional. Pacifica and show us all the buttons and when to push them. Very professional. More