Mall of Georgia Ford - Service Center

Having service work with Mall of Ga. Ford was a great experience. The staff went above and beyond for me. Ford was a great experience. The staff went above and beyond for me. More

Very professional service. Communication by texting is awesome and easy for finding status. Technicians have a high skill level. Communication by texting is awesome and easy for finding status. Technicians have a high skill level. More

Appointment scheduling and check-in was easy. Experienced fast service that was provided by courteous and knowledgeable personnel. Experienced fast service that was provided by courteous and knowledgeable personnel. More

Needed a replacement smart key for a recently purchased Ford Edge. MoG's customer service was excellent, as was the speed and quality of the work performed. My only complaint is that well over $300 for a Ford Edge. MoG's customer service was excellent, as was the speed and quality of the work performed. My only complaint is that well over $300 for a @*&! key is absolutely ridiculous - I don't care how "smart" it is. More

I had to bring my car in to Mall of GA Ford three times for the same issue because it was a difficult problem to pinpoint. Although these were not ideal circumstances, Cason really took care of everything for the same issue because it was a difficult problem to pinpoint. Although these were not ideal circumstances, Cason really took care of everything very well! He put me in a rental from MOG Ford the second and third times I had to bring the car in, and he communicated well with me throughout the service visits. I've waited to discuss my visit(s) in survey form, etc. until the car was fully fixed. It seems that the problem is fixed...🤞Great job Cason and MOG Ford service for making it right! I appreciate your customer service! Thank you for everything! Here’s hoping my car continues to work well for MANY more miles!!! More

I was given an appointment for my tire issue that was within 48 hours and MOG Ford replaced the tire that could not be repaired with one that matched the other 3. within 48 hours and MOG Ford replaced the tire that could not be repaired with one that matched the other 3. More

scheduled a visit regarding a check engine light. I dropped off overnight and they called me advising it would be the next day before they could run a diagnostic and then it may take several days to I dropped off overnight and they called me advising it would be the next day before they could run a diagnostic and then it may take several days to get the part depend g on what the issue is. why schedule an appointment if you can't even look at the car on the day of the appointment??? terrible service. More

I always use Mall Of GA Ford for my service and repair needs and I am never disappointed. needs and I am never disappointed. More

Great service and in a very timely manner. We are in the market for another great F150 and will be in touch soon. We are in the market for another great F150 and will be in touch soon. More

Matt Knuckles was phenomenal. He addressed all of my concerns and kept me informed of my vehicle’s status. He addressed all of my concerns and kept me informed of my vehicle’s status. More