Mall of Georgia Ford - Service Center

Have been bringing my vehicles here because of the good service they had. Looks like I may have to going else where. service they had. Looks like I may have to going else where. More

They run a very competent service department. They are well-organized and deliver when promised. They are well-organized and deliver when promised. More

Very professional timelyl explained things. Likes cleariing up truck. Woould recommend to others. Hood people Likes cleariing up truck. Woould recommend to others. Hood people More

Un informative and unapologetic. They communicated with me not one time. When I came to pick up, vehicle was not ready, someone’s personal items was left in car. They kept for two we They communicated with me not one time. When I came to pick up, vehicle was not ready, someone’s personal items was left in car. They kept for two weeks with no communication unless I called. Horrible experience and this was one of my 17 fleet vehicles, never again. More

Never solved the concern I brought vehicle in for for, did not call me one time while vehicle was in shop. Never gave the ok to pick vehicle up. Found personal items in my vehicle when picked up. They nev did not call me one time while vehicle was in shop. Never gave the ok to pick vehicle up. Found personal items in my vehicle when picked up. They never even apologized for my inconvenience. Will never visit location again. More

Pretty good serviced, was on time, people who were there are helpful for the detail are helpful for the detail More

Had a great experience will be back again. Service technician I worked with was diligent in communication and it was very timely. Service technician I worked with was diligent in communication and it was very timely. More

my go-to service dept. easy to get an appt. cason is a great service advisor - timely and complete with updates/info. cashiers are very nice, courteous at check-out easy to get an appt. cason is a great service advisor - timely and complete with updates/info. cashiers are very nice, courteous at check-out More

The staff was very helpful and quick to respond to phone calls. Answered all my questions and was very friendly. calls. Answered all my questions and was very friendly. More

They we’re responsive with service request, though getting the issue confirmed/diagnosed was not the easiest. getting the issue confirmed/diagnosed was not the easiest. More