Mall of Georgia Ford - Service Center

I received the Best and Most rewarding service and care from the Ford-Mall of Georgia location. Mr. Benji and the entire staff has provided me with the greatest of care from the time I brought my vehicle i from the Ford-Mall of Georgia location. Mr. Benji and the entire staff has provided me with the greatest of care from the time I brought my vehicle in to be serviced, til the time it was ready to be picked up! Ford Mall of Georgia accommodated me and ensured me of the best care and comfort throughout my service period and I can't Thank them enough for their service towards me and their work on my vehicle!! More

Enjoyed working with Matt Tyler and mall of Georgia Ford. They did a god gob of making a car available They did a god gob of making a car available More

Service done as described, on time and as estimated good job guys and gals as usual job guys and gals as usual More

Always hit promised completion time. (Usually before promised) My service advisor, Matt Knuckles, always keeps me informed about what is being performed, and what is upcoming. I apprecia (Usually before promised) My service advisor, Matt Knuckles, always keeps me informed about what is being performed, and what is upcoming. I appreciate their professionalism and courtesy. I think they respect my time, and I feel like my business with Mall of Georgia Ford service department is appreciated. They are my partner in keeping my truck working for me. More

I have no confidence in the service department. I brought my 2012 Fusion in for recall. When I got it back, my wi-fi and phone in the dash was not working. They blew the module. This pastime they h I brought my 2012 Fusion in for recall. When I got it back, my wi-fi and phone in the dash was not working. They blew the module. This pastime they had my car for over a month “waiting for a part.” More

Swift service & detailed info. Up front & honest about what is needed now vs suggested for later. Up front & honest about what is needed now vs suggested for later. More

Great customer service and communication during my service visit. Will definitely use in the future! service visit. Will definitely use in the future! More

Took my new Maverick in to the dealer, for apparent compute problems. My service tech was great! My free ride home was terrific! But they failed to correct one of the problems. So I’ll reschedule in th compute problems. My service tech was great! My free ride home was terrific! But they failed to correct one of the problems. So I’ll reschedule in the hopes it will be repaired as previously tequested More

I explained to Matt what I wanted done. He repeated it all to me and showed it to me on the iPad. He then got me a ride home. The truck came back ahead of schedule and everything had been c He repeated it all to me and showed it to me on the iPad. He then got me a ride home. The truck came back ahead of schedule and everything had been completed. More

Great and quick service! The advisors will tell you what you need for the best care of your car and not upsale you. Very happy with them and will definitely use again. The advisors will tell you what you need for the best care of your car and not upsale you. Very happy with them and will definitely use again. More