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Mall of Georgia Ford - Service Center

Buford, GA

3.9
2,174 Reviews

2,174 Reviews of Mall of Georgia Ford - Service Center

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April 04, 2022

It was great today my service person was polite and informed me well what service they did More

by Coopersteven006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Brislin
Apr 05, 2022 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

April 04, 2022

My service advisor Matt did an excellent job of communicating the service needed on my vehicle More

by cdub30024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Knuckles
Apr 05, 2022 -

Mall of Georgia Ford responded

Thank you for your positive feedback, from all of us here at Mall of Georgia Ford!

March 31, 2022

Always professional and polite. They always keep you updated on your vehicle’s status and any other service items that may be needed. More

by MDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Brislin - service Advisor
Apr 01, 2022 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

March 30, 2022

Professional as well as personable with understanding of what the customer needs. Diligent in setting up future service needs. More

by Jim.Milligan2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob, Bruseau
Mar 31, 2022 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

March 26, 2022

Service advisor Mike was honorable and I appreciate that. .will continue bringing my Fords in for maintenance as I have for several years More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Brislin
Mar 28, 2022 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

March 21, 2022

Great experience the service rendered was completed in a timely manner, and cost was reasonable. My service advisor Mr. Toby Jesse was very friendly, knowledgeable and very professional. Car looks awesome! More

by deededarling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toby Jesse and Jason via phone
Mar 23, 2022 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

March 19, 2022

They was very nice and polite. They are very thoural and understanding what they say about your car More

by leanne Baisey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Knuckles
Mar 21, 2022 -

Mall of Georgia Ford responded

Thank you for your positive feedback Leanne!

March 18, 2022

Excellent customer relations and service on my new Bronco. Replaced defective and missing parts and installed new accessories I purchased at no charge. Highly recommend Mall of Georgia Ford. More

by KWHIGHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Lindsey Hester, Cason Stewart
Mar 21, 2022 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

March 17, 2022

Service was professional and done in a timely manner. I was very pleased with the quality and courtesy provided. More

by Bruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James King
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Turnbull
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Mall of Georgia Ford responded

Thank you for your positive review!

March 17, 2022

Very pleased with Mall of Georgia Ford, friendly and courteous service. I will be back again! More

by Rodman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Brousseau
Mar 17, 2022 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

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