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Mall of Georgia Ford - Service Center

Buford, GA

3.9
2,189 Reviews

2,189 Reviews of Mall of Georgia Ford - Service Center

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March 02, 2022

Great service and detail was provided. The prices are more reasonable compared to other dealerships. More

by Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Brislin
Mar 02, 2022 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

March 01, 2022

The process was smooth and fast. I was told my car would be done around 1PM and it was. Great communication. More

by pbalzer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Knuckles
Mar 02, 2022 -

Mall of Georgia Ford responded

Thank you for your positive review!

March 01, 2022

Cason worked with me to get my problem solved - took 4 attempts but he stuck with it. More

by Elizabeth.heller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cason Stewart
Mar 02, 2022 -

Mall of Georgia Ford responded

Thank you for your positive feedback, Elizabeth!

March 01, 2022

Cason was my service advisor. He kept me up to date on the progress of my repairs, answered all my questions and gave me excellent customer service. More

by Crazy Mama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cason Stewart
Mar 02, 2022 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

March 01, 2022

Good service prompt friendly staff I don’t cate to say more than a few words not fifteen More

by deantswart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brislin
Mar 02, 2022 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

February 28, 2022

Everything was efficiently and promptly handled during my service visit. I would not hesitate to recommend your organization for f150 support. More

by Shawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Brousseau
Feb 28, 2022 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

February 27, 2022

The service writer wouldn't make me an appointment. He just kept saying bring it back. Then he argued with me about the problem. More

by cdghere
Recommend Dealer
Yes
Employees Worked With
Brian James, Angel Ramirez
Feb 28, 2022 -

Mall of Georgia Ford responded

Thank you for visiting our dealership and being upfront with your experience. We'd like to speak with you further about this. Please reach out to Sterling Oliver at 678-288-5979 or Soliver@mogf.com.

February 26, 2022

My experience was good. Started and ended on time with no issues. The service tech did a good job. More

by john.maddox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Knuckles, Angel Ramirez
Feb 28, 2022 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

February 26, 2022

We have used this dealership since we moved to Georgia in 2004 and have always been pleased More

by donnajdowler
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Ramirez
February 26, 2022

Bob was my service person he was excellent the wait was not long either great dealership. More

by billings.paris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Brosseau
Feb 28, 2022 -

Mall of Georgia Ford responded

Thank you for your positive feedback for Bob!

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