2,290 Reviews of Mall of Georgia Ford - Service Center
I love this dealership . Matt Knuckles is excellent, He is very professional and gives me updates on my cars in a tamely manner. He deserves 10 stars Matt Knuckles is excellent, He is very professional and gives me updates on my cars in a tamely manner. He deserves 10 stars More
I would not recommend for oil changes or revision on the middle of day . The reason is take away too long and I had a appointment. I already wait more than 2 hours once. Once that is the ford “oficial “ pla middle of day . The reason is take away too long and I had a appointment. I already wait more than 2 hours once. Once that is the ford “oficial “ place to fix and do revisions I do not have much choice about where to go but now I make sure to do my appointment early as possible at the morning. More
Took my vehicle in for a 60k maintenance and paid almost $300 for this along with needing AC fixed and they did absolutely nothing. I had to take my vehicle to pep boys not even a week later to have new bre $300 for this along with needing AC fixed and they did absolutely nothing. I had to take my vehicle to pep boys not even a week later to have new breaks and pads and new bolts put on after telling them it was driving funny and probably needed new breaks or a tire rotation. Come to find out my break pads were faulty and had tons of hot spots that were causing the tires wear. I pretty much paid $300 for nothing: and while it’s not the money specifically I told them it was not driving correctly and nothing was done so I got to spend another $1200 on the back end of this maintenance. Atleast my AC is fixed but will definitely never return to this location. More
Renee in service was great. She worked with my schedule and got me a morning appointment. Kept me in the loop about my truck. Her communication was on point. She was very profes She worked with my schedule and got me a morning appointment. Kept me in the loop about my truck. Her communication was on point. She was very professional, and I will be calling her for all of my service needs. More