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Mall of Georgia Ford - Service Center

Buford, GA

3.9
2,160 Reviews
Call Service Center (678) 515-9339

2,160 Reviews of Mall of Georgia Ford - Service Center

Sort by
October 27, 2021

Service department is very professional. They take care with F250s and larger trucks. Good service. More

by Barton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
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Oct 28, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback, from all of us here at Mall of Georgia Ford!

October 27, 2021

Excellent friendly prompt professional service every time, these guys are the best around for sure. More

by Steve AMG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
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Oct 28, 2021 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

October 23, 2021

They did pretty good for me even though they screwed up. All and all they will get the job done. More

by STEPHENEBAKER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sevice
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Oct 25, 2021 -

Mall of Georgia Ford responded

Thank you for your positive review!

October 22, 2021

I’m pleased with the work they’ve done on my car … they took care of us while working on my car and finished the job in good time .. More

by Alyssa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel
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Oct 22, 2021 -

Mall of Georgia Ford responded

Hi Alyssa, Thank you for your feedback - we're so sorry to learn that you didn't hear back from us. Your safety and satisfaction are our top priorities. We want to make sure this is taken care of immediately for you. Please reach out to Alan Greene at AGreene@mgof.com to further discuss. Thank you!

October 22, 2021

I have been driving a F150 for years and now my wife drives the Edge ST and we both love our vehicles and MOGF is the only place we feel comfortable taking our vehicles. Tony Owens makes each service tr More

by FELIX2620
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Owens , Jordan Lee
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Oct 25, 2021 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

October 21, 2021

Mall of GA Ford does a great job. They take great care of their customers. More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian in the service department is very helpful.
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Oct 22, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback, Andy!

October 20, 2021

Make me wait long time and I feel like they ignore me was little mad. More

by psshawn71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James King
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Carter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Turnbull
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Shellaugh, Jordan Lee, Jadon Haynes, Andrew Woodall
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Oct 21, 2021 -

Mall of Georgia Ford responded

We are so sorry to hear that you are not satisfied with your experience. Our team is dedicated to providing exceptional customer service, and we are sorry that you feel like we haven't been as dedicated to you as we should have been. At your earliest convenience, please contact Lindsey Frazier at lfrazier@mogf.com.

October 20, 2021

I so luv ford Mall Of Georgia employees are so happy and so nice and friendly 🤭 More

by rhagler9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot name know him when I see his face
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Oct 20, 2021 -

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

October 20, 2021

This Dealership is the Workmanship of Professionals. I've had my first SUV a Ford escape 2013 serviced for years and still ride like new today, Although I purchased a 2017 Lincoln MKC SUV and the Workmanship More

by Soulman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob & Tony(lincoln)
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Oct 20, 2021 -

Soulman responded

The Emergency Room for Automobiles where there are Specialist of all Levels. The Professionalism with Consideration and The Safety workmanship that the employees put into the Autos.

Oct 21, 2021 -

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. We really appreciate you taking the time out of your busy day to recognize us. Thank you for being such a loyal customer!

October 20, 2021

I can’t say enough good things about this service center and my service advisor, Matt Knuckles. He is always so helpful and knowledgeable. I have recommended Matt and this service center to my co-worker who More

by jonitosto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Knuckles
Report | Print
Oct 21, 2021 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

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