Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
2,160 Reviews of Mall of Georgia Ford - Service Center
Sort by
February 07, 2021
My service Advisor, Tony Owens, Is the best. I’ve worked with him for years. Great guy, great sense of humor. Would highly recommend him for service needs. with him for years. Great guy, great sense of humor. Would highly recommend him for service needs. More
by DENNIS.MCCAFFREY
Verified CustomerEmployees Worked With
Tony Owens
February 07, 2021
Thank you mog ford for helping keep me rolling safely every day. Thank you vera liz Garcia for all your help and follow up when I bring my vehicle in. every day. Thank you vera liz Garcia for all your help and follow up when I bring my vehicle in. More
by gjacks76
Employees Worked With
Veraliz Garcia
February 07, 2021
They Wanted to a unnecessary repair by adding adding a fusible link to a cable that should’ve been just removed. The knowledge of my 2011 Ford transit van was limited. fusible link to a cable that should’ve been just removed. The knowledge of my 2011 Ford transit van was limited. More
by als.repairs
Employees Worked With
I can’t remember that lady
February 03, 2021
Always helpful with service. Work is completed on time. Good with scheduling and picking up after hours. Nice waiting area should I ever need it. Not sure of small parts counter! Guess times have changed Good with scheduling and picking up after hours. Nice waiting area should I ever need it. Not sure of small parts counter! Guess times have changed with do it yourself repair!!! Arlington Blount More
by v214wrr
Employees Worked With
Tony Owens
February 02, 2021
I received excellent service again from Marilyn at Mall of Georgia Ford Service Dept. She always treats me with utmost professionalism and I appreciate her honesty and expediency with the service if my veh of Georgia Ford Service Dept. She always treats me with utmost professionalism and I appreciate her honesty and expediency with the service if my vehicles. Thank you! More
by JIZAG
Employees Worked With
Marilyn Muir
January 30, 2021
Always a pleasure to bring my vehicle to Mall of Georgia Ford. They always handle all my issues and keep me updated through put the whole process. Ford. They always handle all my issues and keep me updated through put the whole process. More
by RWARD169
Employees Worked With
Michael Brislin
January 29, 2021
We purchased a car there with an extended warranty. Used it within the first two weeks we had the car. That was THE ONLY time we have been able to use the bumper to bumper warranty. We have needed it but th it within the first two weeks we had the car. That was THE ONLY time we have been able to use the bumper to bumper warranty. We have needed it but they will not diagnose anything unless we pay and additional amount and even then they will not use that warranty. Very disappointed in this dealership and the service department. They do not care about the customer only the sale and move on. More
by jenny
Employees Worked With
Our sales person left, service guy is gone
January 22, 2021
It was great service. The only downfall was they don’t offer a courtesy shuttle run for in town locations. Other then that A+A+ offer a courtesy shuttle run for in town locations. Other then that A+A+ More
by robert198202000
Employees Worked With
Michael, I think in service department
January 22, 2021
Great fast service, very friendly, dropped off my car fast and pickup was easy. They did a thorough review of what my car needed and why. fast and pickup was easy. They did a thorough review of what my car needed and why. More
by thomasblanton
Employees Worked With
I don’t remember her name and she isn’t listed.
