Mall of Georgia Ford - Service Center

Our service was impeccable as was our serviceman who took care of us. I woukd recommend to my friends and family. Did what they promised in timely fashion care of us. I woukd recommend to my friends and family. Did what they promised in timely fashion More

Allen Green, my service representative, was outstanding. He handled the 60,000 mile service on my F-150 just fine, and also the recall service on the Master Break cylinder, but he went way out of his way t He handled the 60,000 mile service on my F-150 just fine, and also the recall service on the Master Break cylinder, but he went way out of his way to help me subsequent to the vehicle servicing. After leaving the dealership, I took my truck to an inspection center as part of the annual vehicle registration process. It failed because the censor that the inspector accesses was not responding. I returned to your dealership and Allen spent 30-minutes pulling and inspecting fuses on the F-150. All were fine, so I went to another inspection center and the F-150 passed inspection. The first inspectors equipment probably failed. I was impressed with the time Allen took to check out the possible problem. More

Great personal.Josh took care of my problems with my new 2020trk stands behind his word. As for the service department Katrina was great until she left now Joy has stepped in to her shoes and never missed a 2020trk stands behind his word. As for the service department Katrina was great until she left now Joy has stepped in to her shoes and never missed a beat when I call Joy I don’t worry about anything she’ll take care of it. More

I was very pleased with the handling of a major warranty repair. Tony kept me apprised of the status with updates as he became aware of them. Thank you very much. repair. Tony kept me apprised of the status with updates as he became aware of them. Thank you very much. More

Very good, just little long wait time but we did come in on a holiday and they took very good care of my old lincoln ls on a holiday and they took very good care of my old lincoln ls More

Body shop checked my radar sensor and it was ok. The service dept. said the bracket was bent and needed a new sensor with out removing the bumper. What a ripoff!! service dept. said the bracket was bent and needed a new sensor with out removing the bumper. What a ripoff!! More

I was in Georgia from Michigan. Had some engine lights come on and your service department was awesome. From the managers to the gentleman who did the work on my truck. Thanks to them I had a safe ride ba come on and your service department was awesome. From the managers to the gentleman who did the work on my truck. Thanks to them I had a safe ride back home. More

Service was great. Service advisor did a great job by taking care of me. Wait wasn’t long and my truck was ready on time. taking care of me. Wait wasn’t long and my truck was ready on time. More

I had warning lights on the dash. I was told the computer needed to be reflashed. After paying for the work and picking up my truck after hours, I didn’t even get out of the parking lot before the warning li needed to be reflashed. After paying for the work and picking up my truck after hours, I didn’t even get out of the parking lot before the warning lights began to light up again. I called back a couple of days later and left a message. I have yet to receive a return call from mall of ga Ford. I will try to avoid using mall of ga Ford in the future. More

Great service will purchase all my vehicles from thus dealership. I recommend Mall.of Ga Burford for all your needs. Great work and great sales team. dealership. I recommend Mall.of Ga Burford for all your needs. Great work and great sales team. More