Mall of Georgia Ford - Service Center

They Wanted to a unnecessary repair by adding adding a fusible link to a cable that should’ve been just removed. The knowledge of my 2011 Ford transit van was limited. fusible link to a cable that should’ve been just removed. The knowledge of my 2011 Ford transit van was limited. More

Always helpful with service. Work is completed on time. Good with scheduling and picking up after hours. Nice waiting area should I ever need it. Not sure of small parts counter! Guess times have changed Good with scheduling and picking up after hours. Nice waiting area should I ever need it. Not sure of small parts counter! Guess times have changed with do it yourself repair!!! Arlington Blount More

I received excellent service again from Marilyn at Mall of Georgia Ford Service Dept. She always treats me with utmost professionalism and I appreciate her honesty and expediency with the service if my veh of Georgia Ford Service Dept. She always treats me with utmost professionalism and I appreciate her honesty and expediency with the service if my vehicles. Thank you! More

Always a pleasure to bring my vehicle to Mall of Georgia Ford. They always handle all my issues and keep me updated through put the whole process. Ford. They always handle all my issues and keep me updated through put the whole process. More

We purchased a car there with an extended warranty. Used it within the first two weeks we had the car. That was THE ONLY time we have been able to use the bumper to bumper warranty. We have needed it but th it within the first two weeks we had the car. That was THE ONLY time we have been able to use the bumper to bumper warranty. We have needed it but they will not diagnose anything unless we pay and additional amount and even then they will not use that warranty. Very disappointed in this dealership and the service department. They do not care about the customer only the sale and move on. More

It was great service. The only downfall was they don’t offer a courtesy shuttle run for in town locations. Other then that A+A+ offer a courtesy shuttle run for in town locations. Other then that A+A+ More

Great fast service, very friendly, dropped off my car fast and pickup was easy. They did a thorough review of what my car needed and why. fast and pickup was easy. They did a thorough review of what my car needed and why. More

Great Job, Well Done! We will always come back to the Mall of Georgia Ford in Buford, GA. Thank you for your always excellent service. Mall of Georgia Ford in Buford, GA. Thank you for your always excellent service. More

Our service was impeccable as was our serviceman who took care of us. I woukd recommend to my friends and family. Did what they promised in timely fashion care of us. I woukd recommend to my friends and family. Did what they promised in timely fashion More

Allen Green, my service representative, was outstanding. He handled the 60,000 mile service on my F-150 just fine, and also the recall service on the Master Break cylinder, but he went way out of his way t He handled the 60,000 mile service on my F-150 just fine, and also the recall service on the Master Break cylinder, but he went way out of his way to help me subsequent to the vehicle servicing. After leaving the dealership, I took my truck to an inspection center as part of the annual vehicle registration process. It failed because the censor that the inspector accesses was not responding. I returned to your dealership and Allen spent 30-minutes pulling and inspecting fuses on the F-150. All were fine, so I went to another inspection center and the F-150 passed inspection. The first inspectors equipment probably failed. I was impressed with the time Allen took to check out the possible problem. More