Back

Mall of Georgia Ford - Service Center

Buford, GA

3.9
2,160 Reviews

2,160 Reviews of Mall of Georgia Ford - Service Center

Sort by
January 04, 2021

They always take care of me and call before any changes or added work should be done. Also give me plenty of options to choose from on future work. More

by david.white
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marylin
Jan 05, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback, from all of us here at Mall of Georgia Ford!

January 02, 2021

As always, Marilyn was awesome. Even though I came in for a PPV oil change unscheduled, dhe took care of me promptly and courteously. She had the young ladles at the cashier window to make arrangements for More

by Connie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marilyn Muir
Jan 05, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

January 01, 2021

Perfect service visit as usual. Prices for oil and filter were as good as if I shopped for them locally. Will have future service done at ma of ga. Ford. More

by Jlentive
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Brousseau
Jan 05, 2021 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

January 01, 2021

After 4 visits of me tell the service rep there was something wrong with the navigation system, and him telling me there wasn’t...I told him “I bet if my vehicle wasn’t under warranty you’d find a prob More

by GHUNTER4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Tony
Feb 25, 2021 -

Mall of Georgia Ford responded

Hi GHunter4, Thank you for bringing this to our attention. We take each of our clients' comments seriously and want to understand your situation in further detail. At your earliest convenience, please contact Lindsey Frazier at lfrazier@mogf.com.

December 30, 2020

Best Ford dealership in Georgia. My Salesman Shawn Malcolm responded to me right away. They beat several dealerships price on same vehicle by thousands of dollars. Highly recommend. Work with me on tr More

by jasoni581
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Malcolm
Jan 05, 2021 -

Mall of Georgia Ford responded

Thank you for your positive review!

December 30, 2020

Everyone was kind and respectful. They didn’t take advantage of me and tell me everything was wrong and needed to be fixed. They were honest. I’ll be back!! More

by REISS_EMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
Jan 05, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

December 29, 2020

Took my vehicle in for a quick service. My service advisor, Allen Greene, was very professional and helpful. Allen was able to get my vehicle in and out quick and easy! Excellent service! More

by acocchiola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Greene
Dec 30, 2020 -

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

December 24, 2020

Very good service&very informative- Alan Greene was very good- he answered my questions pertaining to my Ford recall service- I would recommend mall of Georgia Ford More

by Droner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Greene- assistant service manager
Dec 28, 2020 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

December 24, 2020

On my first visit to Mall of Georgia Ford Marilyn traded me as if I was a regular customer she went out of her way to answer all my questions. My car was fixed in a couple of hours I will surely return. More

by Conradsy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marilyn Muir
Dec 28, 2020 -

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

December 24, 2020

Great service from Tony Owens and team. I live that I can drive in to the service department and know I am in go hands. More

by Willie
Recommend Dealer
Yes
Employees Worked With
Tony Owens
Dec 28, 2020 -

Mall of Georgia Ford responded

Thank you for your positive review!

...
166
...