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2,195 Reviews of Mall of Georgia Ford - Service Center
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December 02, 2020
Service is unaware is what’s covered under warranty and what’s not. Had my raptor for over 30 days and still didn’t fox the issue. Tony in service has no right dealing with people as he has no people skil what’s not. Had my raptor for over 30 days and still didn’t fox the issue. Tony in service has no right dealing with people as he has no people skills. Will never go back to mall of Georgia Ford. More
by Raptor
Verified CustomerEmployees Worked With
Tony
November 30, 2020
I do not know much more than they delivered my fleet vehicle. That process went very smooth with no issues . The vehicle was ready when promised. vehicle. That process went very smooth with no issues . The vehicle was ready when promised. More
by Wild25
Employees Worked With
MArylyn Muir
November 28, 2020
Good personnel, quality workmanship. Service rep helped me out with the 2 day rental (I only had to pay for 1 day) since the repairs took longer than expected. me out with the 2 day rental (I only had to pay for 1 day) since the repairs took longer than expected. More
by kt4vp
Employees Worked With
+Tony Owens
November 25, 2020
I drove in from California and needed an oil change before I drove back. The service writer and all the other staff were very polite and treated me well. I waited for the service and it was done on tim before I drove back. The service writer and all the other staff were very polite and treated me well. I waited for the service and it was done on time. I had a unique request related to the service and it was taken care of just as I asked. More
by Jon_H
Employees Worked With
Can’t remember their name
November 24, 2020
Great service department that looks after their customer. Alan in service and Irma at cashier, very courteous, knowledgeable and friendly. Highly recommend this team at MOG Ford. Alan in service and Irma at cashier, very courteous, knowledgeable and friendly. Highly recommend this team at MOG Ford. More
by Pat.flynt
Employees Worked With
Alan in Service and Irma at Cashier
November 22, 2020
Thank you, Marilyn Muir, for the kindness of my first service. I was impressed by the way he was considerate of the customer's discomfort as much as possible, even in the middle of a busy day. service. I was impressed by the way he was considerate of the customer's discomfort as much as possible, even in the middle of a busy day. More
by hekim6607
Employees Worked With
Service department marilyn muir
November 21, 2020
The staff were friendly and extremely helpful. I didn’t have an appointment but they worked me in and when they knew my car couldn’t be fixed the same day they provided me with a loaner. have an appointment but they worked me in and when they knew my car couldn’t be fixed the same day they provided me with a loaner. More
by leslie.mote
Employees Worked With
Don’t remember
November 21, 2020
Overall good experience. Oil change took awhile but service rep super apologetic and found a discount for me. It was much appreciated and I was able to get a lot of my computer work accomplished with g service rep super apologetic and found a discount for me. It was much appreciated and I was able to get a lot of my computer work accomplished with great WiFi and seating covid compliant. More
by GGEIGER.DO
Employees Worked With
5 stars. Don’t remember his name.
November 21, 2020
The service dept took good care of me in replacing my clutch. I wish Ford could make clutches that last but mall of ga Ford did everything they could to make the experience easy for me. clutch. I wish Ford could make clutches that last but mall of ga Ford did everything they could to make the experience easy for me. More
by wrargo
Employees Worked With
Marilyn Muir service advisor
