Mall of Georgia Ford - Service Center

Going the extra mile with David Gonzalez Had fairly serious service problems and David Gonzalez solicited help from GM for being a loyal customer. He was able to get the repairs made at a dis Had fairly serious service problems and David Gonzalez solicited help from GM for being a loyal customer. He was able to get the repairs made at a discounted rate and managed the entire process perfectly. More

Very long oil change Went in for oil change and left about four hours later. Had a 7am appointment and they were done about 11 am. Slooooow service. Happy with wor Went in for oil change and left about four hours later. Had a 7am appointment and they were done about 11 am. Slooooow service. Happy with work done it just took way to long. More

Excellent Service My car would not crank and after calling the service department they recommended it to be towed by their Road Assistant service. Once towed in they co My car would not crank and after calling the service department they recommended it to be towed by their Road Assistant service. Once towed in they communicated and had my car ready the next day. The waiting area is clean and has snacks while you wait. They are very busy but are usually always friendly. Matt was the one who helped me and he did everything he could to make sure I left happy. More

Out of towner Only received 1 key when I bought truck and then temporarily moved to Georgia and called dealer where I bought truck and they contacted Mall of Georgi Only received 1 key when I bought truck and then temporarily moved to Georgia and called dealer where I bought truck and they contacted Mall of Georgia Ford that agreed to get key and program key for my truck giving me 2nd key fob that I needed. Great friendly folks that helped an out of towner out. More

Service tech was great Alan Greene was a great service tech. He made my experience awesome by dealing with an unresponsive warranty company and keeping me updated each day. Alan Greene was a great service tech. He made my experience awesome by dealing with an unresponsive warranty company and keeping me updated each day. He listened to the issues I was having and got everything fixed. He even assisted me with another issue after I got the car back finally. More

Awesome service Marilyn is always attentive whenever it comes to her customer and up front with them. She will tell you want your car needs immediately and what it w Marilyn is always attentive whenever it comes to her customer and up front with them. She will tell you want your car needs immediately and what it will need in the future. You don’t have to worry working with Marilyn. More

Thanks Recalls done great job Marilyn. No problems easy drop off and pick up. Always a good experience with this location. This is all I needed to say. Recalls done great job Marilyn. No problems easy drop off and pick up. Always a good experience with this location. This is all I needed to say. More

Repair The dealership did a great job with the service. However, my only complaint is that the price was a little steep. Other than that, the service was gre The dealership did a great job with the service. However, my only complaint is that the price was a little steep. Other than that, the service was great! More

Great Experience! The service was fast and efficient. Waiting area was very nice and clean! Alan Greene took care of everything for me.. I pulled in and he took it fro The service was fast and efficient. Waiting area was very nice and clean! Alan Greene took care of everything for me.. I pulled in and he took it from there. No hassle from making the appointment until I left the building. I would definitely go back with no hesitation More

Service Drop the vehicle whit check engine light off Pick up whit check engine light on. Because I didn’t fix the car there (replace spark plugs) they let c Drop the vehicle whit check engine light off Pick up whit check engine light on. Because I didn’t fix the car there (replace spark plugs) they let check engine light on even it was of when I dropped.(Other wise I can’t understand why they left that light on) Thank you More