Mall of Georgia Ford - Service Center

Issue with transmission My husband and I have bought and serviced two cars at Mall of Georgia Ford. Our current truck is only six years old and needs a new transmission. My husband and I have bought and serviced two cars at Mall of Georgia Ford. Our current truck is only six years old and needs a new transmission. We reached out to Mall of Georgia Ford with no help and also reached out to Ford motor company. I don’t feel a car that is that young should need a new transmission. We did send a letter to Mall of Georgia . We will not buy another car from Mall of Georgia again . You can see our track record that we have always serviced our cars with you when it has a need . It’s very disappointing. More

Great service! Very helpful advisors. They were able to get me in and out very quickly. They even texted me when my truck was done, they take great care of me every Very helpful advisors. They were able to get me in and out very quickly. They even texted me when my truck was done, they take great care of me every time I visit More

Beyond impressed! I will continue to give MoG Ford 5 stars because they always go above and beyond servicing my car! Would highly recommend this place to anyone! I will continue to give MoG Ford 5 stars because they always go above and beyond servicing my car! Would highly recommend this place to anyone! More

Service Review I took my vehicle in for routine service plus two small repairs that I neglected for quite some time. Problems looked at , scheduled and completed in I took my vehicle in for routine service plus two small repairs that I neglected for quite some time. Problems looked at , scheduled and completed in a timely manner. Very satisfying. More

Tony is awesome and a great communicator! An asset to y oui Service and repair was exactly as estimated. Thank you for the years of trust I have in Tony and your service group. Thank you Tony! Service and repair was exactly as estimated. Thank you for the years of trust I have in Tony and your service group. Thank you Tony! More

2 Recall services This is the 4th survey I have received. Have completed 2. This is my 3rd. How many more are to follow? Don't mind a couple, but there is only so much This is the 4th survey I have received. Have completed 2. This is my 3rd. How many more are to follow? Don't mind a couple, but there is only so much to say about the same service. More

I’ve bought my last Ford ever Bought a 2015 Ford a year ago and transmission went out with no warning— you wanted to fix it for $5000, Ford would not help at all, got it fixed else Bought a 2015 Ford a year ago and transmission went out with no warning— you wanted to fix it for $5000, Ford would not help at all, got it fixed elsewhere for $2000. Why is Ford making a transmission that only lasts 4 years/107,000 miles? And then not stand by their product. I’ve always owned a Ford- no more. More

The service advisor is awesome! The staffs are friendly and the place is clean. Marilyn Muir was very helpful. Her service exceeds my expectations. She went beyond her duties to help The staffs are friendly and the place is clean. Marilyn Muir was very helpful. Her service exceeds my expectations. She went beyond her duties to help us. More

Service The service was good. The work was finished in a reasonable amount of time. Have used Mall Of Georgia ford several times and the service is always The service was good. The work was finished in a reasonable amount of time. Have used Mall Of Georgia ford several times and the service is always good. More

NEW Tires Called my advisor to see if they could price match a specific set of tires & see how soon they could have them in stock. Beat advertised price by $1 & Called my advisor to see if they could price match a specific set of tires & see how soon they could have them in stock. Beat advertised price by $1 & scheduled my service within 24 hours. New tires installed, wheel alignment & oil change completed & out the door in just over 2 hours. Thanks MOG Ford! More