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2,172 Reviews of Mall of Georgia Ford - Service Center
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August 08, 2019
Service Center Experience at MOG Asked Lots of questions; extremely detailed and knowledgeable. Felt confident, l would receive the best service. Will continue to use their service fo Asked Lots of questions; extremely detailed and knowledgeable. Felt confident, l would receive the best service. Will continue to use their service for my car. More
by MOGsw
Verified CustomerEmployees Worked With
Scott Kleckner 5/30/19 and Danny Cochran on 05/04/19.
August 06, 2019
Bad service Poor service last 2 visits. Will not be back. Taking vehicle to another ford dealership for next service. Several concerns not addressed while there a Poor service last 2 visits. Will not be back. Taking vehicle to another ford dealership for next service. Several concerns not addressed while there and nothing mentioned about the recall on my vehicle More
by joshuadjames
Employees Worked With
Sean Teiken
August 02, 2019
Great Service Fast service with friendly and helpful staff. Really nice waiting room. Everyone was very nice and very friendly and helpful. I say in and out for oil Fast service with friendly and helpful staff. Really nice waiting room. Everyone was very nice and very friendly and helpful. I say in and out for oil change. More
by Benzmits
Employees Worked With
Sean Teiken
August 02, 2019
Not what was promised First off I’m not referring to the mechanical work. When I purchased the car I paid for a package to have all my services done through Mall of GA First off I’m not referring to the mechanical work. When I purchased the car I paid for a package to have all my services done through Mall of GA and was told my car would be detailed. It wasn’t even washed. Second, the Lyft service was unsafe and unnerving. There was not a working seat belt in the ride back to Mall of GA. Absolutely unacceptable. The driver to the house had a guest with and their conversation about the area we lived in was unnerving. More
by West
Employees Worked With
Don’t remember names. However gave feedback about Lyft service and person said we’re not the first to report negative comments. 3rd problem I’ve had now doing business here.
August 01, 2019
Knowledgeable and friendly staff Have bought and leased vehicles from this Dealership for over 10 years. Never had any issues. Staff is very professional and friendly. I would recomme Have bought and leased vehicles from this Dealership for over 10 years. Never had any issues. Staff is very professional and friendly. I would recommend More
by ANGELOMILILLI
Employees Worked With
Ken Brewer, Mike Procaccini
July 29, 2019
Oscar the man Oscar was very helpful and made sure I was taken care of. He has a great attitude, as such, I would highly suggest seeing him for your service needs. Oscar was very helpful and made sure I was taken care of. He has a great attitude, as such, I would highly suggest seeing him for your service needs. More
by The F-150 Guy
Employees Worked With
Oscar Lovera
July 26, 2019
90,000 The new service center is very customer friendly and clean, the service manager was friendly and polite. He kept me informed of the progress through The new service center is very customer friendly and clean, the service manager was friendly and polite. He kept me informed of the progress through the service. More
by JEFF.S.HEBB
Employees Worked With
Other Employees :
Bryce Piper, Ken Farmer, Diego Balcazar, Nigel Maynard, Gene Diehm, Leo Bond
July 24, 2019
Awesome Service Everyone has always been amazing, from buying my car to coming back for the window tint! They went above and beyond to ensure everything was great! Everyone has always been amazing, from buying my car to coming back for the window tint! They went above and beyond to ensure everything was great! More
by Ankelley13
Employees Worked With
Kristen, Chaz Grant, Aaron Coles
July 24, 2019
Affordable, friendly and trusted Service I have been bringing my vehicle to Mall of GA Ford for service since 2011. My first time was just because I wanted my Ford vehicle to be serviced by F I have been bringing my vehicle to Mall of GA Ford for service since 2011. My first time was just because I wanted my Ford vehicle to be serviced by Ford. They have shown me that besides being experienced with my vehicle that they are honest about service needed and work with me on any discounts I can take advantage of. They offer a very customer service friendly environment. I really appreciate all of my visits to Mall of GA Ford service center More
by DUSTY_MIKAN
Employees Worked With
Sean Teiken
July 22, 2019
Great Experience It is never a good thing to have to bring your vehicle in for repair within one month of purchasing a new vehicle. But the service I received from Mal It is never a good thing to have to bring your vehicle in for repair within one month of purchasing a new vehicle. But the service I received from Mall of Georgia Ford was awesome. I actually work in the automotive field and can say that Alan Greene and the Mall of Georgia Ford service department is among the highest in professionalism and accommodations. If you have a need for maintenance or the unfortunate situation of needing repair, I recommend giving this repair facility a shot. I was pleasantly surprised and will be returning. More
by BRIAN A.
Employees Worked With
Alan Greene, Mason Clark
