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Mall of Georgia Ford - Service Center

Buford, GA

3.9
2,168 Reviews

2,168 Reviews of Mall of Georgia Ford - Service Center

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May 16, 2019

Ask for Marilyn... aways good service! I always have great service at this dealership. Marilyn Muir is by far one of the best service writers I have ever had. She’s honest, open, explains w More

by JOYCECARR2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marilyn Muir
Jul 17, 2019 -

Mall of Georgia Ford responded

We appreciate you taking the time to leave us a positive review!

May 16, 2019

Perfect Service. Oscar Lovera was very straight forward and clear about the issues I had with my vehicle. I was getting constant communication which kept my mindset at More

by JOSE47678
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Lovera
Jul 17, 2019 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

May 16, 2019

Had a service The service is always fast and reliable. I can not find any reason to go to a different place get my car done. Keep up the great works guys! More

by intbassproo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Greene
Jul 17, 2019 -

Mall of Georgia Ford responded

Thank you for the positive review! We are so happy to hear your experience was a good one!

May 16, 2019

Replacement of sunroof glass. Very good service. Our service representative, Alan was exceptional with an unusual problem and dealing with ford to solve our warranty claim. We are More

by Andrews
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alan
Jul 17, 2019 -

Mall of Georgia Ford responded

Thank you for taking the time to leave us a positive review!

May 15, 2019

Quick service time I called the day before and was easily able to schedule for a brake job and oil change the next morning. The price he quoted was accurate and it was r More

by Heatherdenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike at mall of Ga
Jul 17, 2019 -

Mall of Georgia Ford responded

Thanks for leaving us such a wonderful review!

May 15, 2019

Alan Green is the best service technician I have ever worked with. I am going to purchase a new 2020 King Ranch because of him. More

by dmccoy19@att.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Green
Jul 17, 2019 -

Mall of Georgia Ford responded

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

May 14, 2019

Great attention Great attention, knowledge and customer service coming from the salesman. I have not been in this Ford dealer before, but surely I will come back. More

by CESAR_GONZALEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Lovera
Jul 17, 2019 -

Mall of Georgia Ford responded

We appreciate you taking the time to leave us a positive review!

May 14, 2019

Professional, friendly, and efficient Extremely satisfied w/service.Needed a key/fob replacement. Walked in and service was impeccable. Also pleasant waiting room.could not ask for better More

by Cberlin5157
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marilyn Muir
Jul 17, 2019 -

Mall of Georgia Ford responded

Thank you for the positive review! We are so happy to hear your experience was a good one!

May 11, 2019

Frito Lay asset Sent a Lays chips truck in for an EGR replacement under warranty. Once parts arrived it only took 1 day to complete which is definitely what us in the More

by grhmgalloway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Jul 17, 2019 -

Mall of Georgia Ford responded

Thank you for taking the time to leave us a positive review!

May 10, 2019

Took care of the problem Matt was extremely helpful and addressed the problem expeditiously. Had to have my car towed in because it wouldn’t start. He found the problem to be More

by fdemarco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Knuckles
Jul 17, 2019 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

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