Mall of Georgia Ford - Service Center

I was thoroughly pleased with my visit to Mall of Ga Ford service center. Thank you. Ford service center. Thank you. More

Did an excellent job in fixing my car. I truly appreciate the professionalism that was shown to me. I truly appreciate the professionalism that was shown to me. More

Dropped truck off for service department to look into possible transmission issue, was told I needed a new transmission. Took the truck to another shop and turned out to be a programming issue and noth possible transmission issue, was told I needed a new transmission. Took the truck to another shop and turned out to be a programming issue and nothing at all wrong with the transmission. You guys got me for an engine a few years ago probably stole from me then too . I will never bring anything I own to yall again . This is 100 % you guys fault for not even checking to see if what your recommending is truly needed. You were trying to hit me up for 9k repair that wasn't needed unbelievable. You guys should be ashamed. More

Brian, did great job keep me informed about my vehicle wheat was going with it and when was ready. Great team wheat was going with it and when was ready. Great team More

There's always a ying/yang to the unauthorized inspection work they do on presumably every car they take in. They say they have a responsibility to inspect for safety items etc. I say they're just trying t work they do on presumably every car they take in. They say they have a responsibility to inspect for safety items etc. I say they're just trying to generate revenue. Maybe it's both. But I explained I was in a hurry, so I didn't expect them to keep my car for over an hour for a simple issue, so when I received back a laundry list of things I should do to the car, I was very unhappy as I already knew about them, it was a waste of time. I don't use the dealership for oil changes, filters and brakes as they charge double elsewhere. So if you use this dealerships service, just know they're going to take the time to inspect your car whether you authorize it or not. More

Very tentative to my car needs in a timely manner and great service keep up the good job great service keep up the good job More

The experience was good no complaints Worker is very friendly and take answer the questions friendly and take answer the questions More

Knowledgeable, professional and timely service. I wouldn’t take my truck anywhere else unless it’s an emergency. I wouldn’t take my truck anywhere else unless it’s an emergency. More

The repairs were costly, but the service was great. Kept me in the loop the whole time and my truck is running great! Kept me in the loop the whole time and my truck is running great! More

Dealership was very attentive and very quick to get me checked in by 7:30am diagnosed by 9:30am and repaired by 3pm. All while keeping me updated. checked in by 7:30am diagnosed by 9:30am and repaired by 3pm. All while keeping me updated. More