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2,158 Reviews of Mall of Georgia Ford - Service Center
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April 27, 2023
This place has shady dealings. I received a recall notice from Ford called my local dealership to schedule execution of the recall and was told that I had to pay for the diagnostic I received a recall notice from Ford called my local dealership to schedule execution of the recall and was told that I had to pay for the diagnostic service in order to have the recall executed. When I called Tyler to further inquire as to how the diagnostic test was necessary. I was told that my vehicle was over the maximum amount of mileage allowed for the recall (not a real thing). What kind of dealership doesn’t want to service its customers? I reached out to four Corp. and was instructed to you try another dealership which didn’t have any of the hassle I experienced here. More
by Nate2930
Employees Worked With
Tyler
April 26, 2023
Dry nice people to work with and I would recommend my friend to take there card to mall of Georgia to be serviced friend to take there card to mall of Georgia to be serviced More
by cortezrobert27
Verified CustomerEmployees Worked With
Brian James, Matt Knuckles, Cason Stewart, Benjamin Jones, Matthew Tyler
April 24, 2023
I love the service department at Mall of Ga Ford. I am a career traveling salesman. I have driven over 1 million miles. I always have vehicles serviced at dealerships. This is the finest service depa I am a career traveling salesman. I have driven over 1 million miles. I always have vehicles serviced at dealerships. This is the finest service department I have ever seen. More
by Early bird
Employees Worked With
Matt Knuckles
April 21, 2023
The check engine light is continuously coming on my new Ford truck signaling a problem with the evaporative fuel system. Instead of fixing the issue they reset the light and told me there is not a problem. Ford truck signaling a problem with the evaporative fuel system. Instead of fixing the issue they reset the light and told me there is not a problem. This light has come on at least 6 more times in the following month. If there is no issue with the truck then maybe there is an issue with the sensor? More
by Bowb4myfeet
Employees Worked With
Brian James, Matt Knuckles, Cason Stewart, Benjamin Jones, Matthew Tyler
April 21, 2023
Ford provided my husband with transportation back to our home. Tyler explained the process, we received prompt communication about the additional vehicle needs, answered all questions. home. Tyler explained the process, we received prompt communication about the additional vehicle needs, answered all questions. More
by DEDDRICKMILLER@GMAIL.COM
Employees Worked With
Tyler
April 18, 2023
Professional service great atmosphere friendly and knowledgeable service writers clean waiting area quick service they treat the vehicle like their own I’ll knowledgeable service writers clean waiting area quick service they treat the vehicle like their own I’ll More
by SHANE515
Employees Worked With
Brian James
