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Mall of Georgia Ford - Service Center

Buford, GA

3.9
2,158 Reviews

2,158 Reviews of Mall of Georgia Ford - Service Center

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April 17, 2023

they are not serious. . They deny obvious problems so as not to cover the warranty. More

by sabigarnier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Tyler
Apr 24, 2023 -

Mall of Georgia Ford responded

We're disappointed to hear about you experience during your visit. We would be happy to address your concerns directly. At your earliest convenience, please contact Drago Teodor at dteodor@mogf.com.

April 16, 2023

Great service. Fast oil change. Could not ask for more. Great parts department thank you More

by SDENNIS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian James, Matt Knuckles, Cason Stewart, Benjamin Jones, Matthew Tyler
Apr 24, 2023 -

Mall of Georgia Ford responded

Thank you for the positive review!

April 15, 2023

Matt did a great job as always. Thank you again mall of Georgia ford. Thanks. More

by justincollie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Knuckles
Apr 24, 2023 -

Mall of Georgia Ford responded

Thank you for the positive review!

April 14, 2023

I have brought my 2022 Mach E in 3 times to have the charge port replaced or fixed. It is still not fixed and no word as to when or how it will be replaced. This needs to get resolved asap. Ridiculous t More

by Measterly3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Benjamin Jones
Apr 24, 2023 -

Mall of Georgia Ford responded

Thank you for the positive review!

April 14, 2023

They were very prompt and courteous! Awesome too with with! The waiting area was very clean and nice! More

by SHORTMAMAMCASH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Tyler
Apr 24, 2023 -

Mall of Georgia Ford responded

Thank you for the positive review!

April 14, 2023

Fast and great customer service. Atmosphere in the waiting area is also exceptional. They have coffee and snacks in case you didn’t get a chance to eat. More

by juanayon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember the name of my agent
Apr 24, 2023 -

Mall of Georgia Ford responded

Thank you for the positive review!

April 13, 2023

The dealership is knowledgeable, quick and efficient. The service advisor was timely and answered all my questions . He took care of my problem and I eas quite satisfied. More

by zneal111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Tyler
Apr 13, 2023 -

zneal111 responded

The service advisor was timely and answered all my questions. He took care of my problem and I was quite satisfied.

April 13, 2023

Done ahead of estimated time. Very professional and everyone was eager to please. I definitely would recommend them to others. More

by swade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian James
April 13, 2023

Very professional and gave me a realistic time frame and options. Kept me up to speed with texts. More

by swade
Recommend Dealer
Yes
Employees Worked With
Brian
April 12, 2023

Excellent communication, great service. Matt was on top of everything and kept me up to date with everything that went on with my car. More

by janssen.pimentel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Knuckles
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