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Mall of Georgia Ford - Service Center

Buford, GA

3.9
2,160 Reviews

2,160 Reviews of Mall of Georgia Ford - Service Center

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February 26, 2023

Great service! Especially from the service adviser Always in contact and finish everything on time More

by arcdanny228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
February 26, 2023

Service was terrible. Had an appointment and they kept my truck for two days and never looked at it and did not call me for an update I had to call them. More

by RONWALLACE123
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Tyler
February 26, 2023

My service writer paid attention to what I needed as a Sr citizen on a limited income More

by Miniman11360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian James
February 26, 2023

Issue not resolved , tried to reach out the advisor but no response. dealer sent me text msg with rating and I replied and asked if someone read these msgs and rectified and they said yes but no one ever r More

by Fordowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cason Stewart
February 26, 2023

Beyond poor communication — took multiple texts and phone calls on my part to get any updates on my car. Would never use this service center again. More

by roth.jenn616
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cason Stewart
February 26, 2023

Dragos and Ashley helped me pick out the ultimate SUV for me and my kids!! Love doing business with them!! More

by dyanatyler23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashlynn Van Hees
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Tyler
February 24, 2023

I really had a great experience at the Mall of Georgia Ford. They had great service and quick service. The service techs was great and giving me an understanding of what was wrong with my vehicle and maki More

by markfiddie123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian James
February 24, 2023

Great service and great communication , very happy with the service , thank you Brian for the help More

by Betooz_9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian James
February 24, 2023

They were quick and efficient and very detailed on what needed to be done and how long it probably take to fix. More

by smoothc17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian James, Matt Knuckles
February 24, 2023

Professional staff that is well trained and puts the customer first Handles the situation with patience and understanding. More

by bvotto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Tyler
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