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Mall of Georgia Ford - Service Center

Buford, GA

3.9
2,189 Reviews

2,189 Reviews of Mall of Georgia Ford - Service Center

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March 03, 2023

Great service, easy to schedule and get in and out. Highly recommend using these guys. More

by nixond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian James
February 28, 2023

The service was performed in an efficient, timely manner. The service advisor was friendly and helpful. More

by Dennis C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Knuckles
February 27, 2023

Keeping the customer informed while being serviced is non existent. I had to get Ford Corporation involved to even get a loaner. Very sressful!! More

by 1ST_WOMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian James, Matt Knuckles
February 27, 2023

Service technician confused me with another customer and told me that my tires needed replacing then ask me if I wanted to replace them “today “. I knew my tires were not bad so I just blew it off because I More

by Reginacounts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian James
February 27, 2023

Great, fast service with friendly associates who made me feel welcome. I was very pleased with my service and the reasonable cost. More

by htrealty1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cason Stewart
February 27, 2023

I will never come back to this place ever again. After being extorted to pay $7000 on a new transmission and finding out I just needed a $300 flush, this is probably the last time I’ll ever by a For More

by Coachfambrough53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian James, Matt Knuckles, Scott Sicchitano
February 27, 2023

Allen was very attentive and kept me informed of everything going on with the truck. The repair was made fast and very amazing the first time. Allen was very knowledgeable and great service. More

by Jburgos1103
Recommend Dealer
Yes
Employees Worked With
Allen
February 26, 2023

Dragos and Ashley helped me pick out the ultimate SUV for me and my kids!! Love doing business with them!! More

by dyanatyler23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashlynn Van Hees
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Tyler
February 26, 2023

My service writer paid attention to what I needed as a Sr citizen on a limited income More

by Miniman11360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian James
February 26, 2023

Great service! Especially from the service adviser Always in contact and finish everything on time More

by arcdanny228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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