2,189 Reviews of Mall of Georgia Ford - Service Center
Keeping the customer informed while being serviced is non existent. I had to get Ford Corporation involved to even get a loaner. Very sressful!! existent. I had to get Ford Corporation involved to even get a loaner. Very sressful!! More
Service technician confused me with another customer and told me that my tires needed replacing then ask me if I wanted to replace them “today “. I knew my tires were not bad so I just blew it off because I told me that my tires needed replacing then ask me if I wanted to replace them “today “. I knew my tires were not bad so I just blew it off because I thought he was trying to sell me tires that I knew I didn’t need. Then he came and told me that my car was ready and I could check out but when I went to the cashier, she couldn’t find my paperwork. This is when he discovered that he had me confused with another customer and told me that my tires were just fine. I asked him if he was glad that I didn’t agree to put tires on another person’s vehicle! More
I will never come back to this place ever again. After being extorted to pay $7000 on a new transmission and finding out I just needed a $300 flush, this is probably the last time I’ll ever by a For After being extorted to pay $7000 on a new transmission and finding out I just needed a $300 flush, this is probably the last time I’ll ever by a Ford. What a horrible operation. They charged me $3000 2 years ago for service that didn’t even fix the problem. Really bad. I’m selling my Ford truck and getting a Honda. More
Allen was very attentive and kept me informed of everything going on with the truck. The repair was made fast and very amazing the first time. Allen was very knowledgeable and great service. everything going on with the truck. The repair was made fast and very amazing the first time. Allen was very knowledgeable and great service. More
Dragos and Ashley helped me pick out the ultimate SUV for me and my kids!! Love doing business with them!! me and my kids!! Love doing business with them!! More