Mall of Georgia Ford - Service Center

Car was ready when promised and work was done as expected have had car there many times for service since my purchase have had car there many times for service since my purchase More

I try to contact my advisor, I left him voicemails and he didn’t answer, I wish they were better training didn’t answer, I wish they were better training More

They know how much we depend on our vehicles to transport our special needs adults around town & got it back to us in less than 24 hours! our special needs adults around town & got it back to us in less than 24 hours! More

I had an appointment at 8 o’clock got my car taken care of immediately was explained the different options I had and service on .100% excellent thank you of immediately was explained the different options I had and service on .100% excellent thank you More

Benji Jones was very helpful in the service department. He was very knowledgeable and helpful throughout the entire process. I would highly recommend everyone to work with him in the future. He was very knowledgeable and helpful throughout the entire process. I would highly recommend everyone to work with him in the future. More

I had Gwinnett place ford take my tires off my stock wheels and put my new wheels on the tires. Someone in service wrote on the tires and my detail can’t get it off. Ive called and left voice mail plus wheels and put my new wheels on the tires. Someone in service wrote on the tires and my detail can’t get it off. Ive called and left voice mail plus text my service manager with no response. I have 37” tires that are very expensive and it’s frustrating that no one seems to care at mall of ga ford. They are the closest to my house but from now on I will travel to Atlanta to get my service work done. More

Friendly reception, and staff very helpful. They fixed our vehicle and we are satisfied customers. Great job thank you! They fixed our vehicle and we are satisfied customers. Great job thank you! More

Fantastic customer service. My advisor was extremely helpful and kept me informed during the whole process. My advisor was extremely helpful and kept me informed during the whole process. More

I always receive good service from all employees, from service advisors to technicians to cashiers. service advisors to technicians to cashiers. More

I am having transmission work done and it has taken almost 3 weeks to get any real answers. I suspect that any repairs will take even longer. That is extremely inconvenient to be without a car for so l almost 3 weeks to get any real answers. I suspect that any repairs will take even longer. That is extremely inconvenient to be without a car for so long. More