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2,187 Reviews of Mall of Georgia Ford - Service Center
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Verified Customer
February 05, 2023
Great service. Intelligent staff. Timely finish. Friendly atmosphere. Professional advice. Right price. Beautiful environment. Thank you. Intelligent staff. Timely finish. Friendly atmosphere. Professional advice. Right price. Beautiful environment. Thank you. More
by benagbaje
Employees Worked With
Cason Stewart
February 05, 2023
Good work in a timely manner …. . good customer service …. I didn’t feel like I was being taking advantage of…. Will do all my service from this point on…. . good customer service …. I didn’t feel like I was being taking advantage of…. Will do all my service from this point on…. More
by Gohard80
Employees Worked With
Brian James, Matt Knuckles, Cason Stewart, Benjamin Jones, Matthew Tyler
February 04, 2023
The follow up on a simple tire replacement has been completely ignored, lost complete communication with our agent. When I call back, I have to start all over again with my needs and this las time it f completely ignored, lost complete communication with our agent. When I call back, I have to start all over again with my needs and this las time it felt that I was bothering the young lady in the front desk. Contemplating going to another dealership even if it's further away. More
by Vhespinoza2011
Employees Worked With
Matt Knuckles
February 03, 2023
I was charged $600 for water leak and middle break light replacement in ceiling. Once I took it home it rained several days later and leaked again in ceiling. I brought it back and was told it would cost $1 replacement in ceiling. Once I took it home it rained several days later and leaked again in ceiling. I brought it back and was told it would cost $1,600 for rear window replacement. I advised I could not lt that much. I then took my vehicle to advanced auto and bought $6.00 silicone and beaded the middle break light. It rained several days later and NO LEAK!! I fixed it for $6 dollars. Shame on your dealership. So much money and time spent to only fix it myself. More
by Dspatton
Employees Worked With
Service Department, not sure who looked at it.
February 02, 2023
I’m still having steering issues with my vehicle , steering wheel shakes and pulls to the right. Also when I picked up vehicle I had a flat tire, I told my service advisor and she fixed it quick. I ha steering wheel shakes and pulls to the right. Also when I picked up vehicle I had a flat tire, I told my service advisor and she fixed it quick. I have to bring the car back because steering issue after I paid over $2,000 :( More
by D.MONROE25
Employees Worked With
Not listed
February 02, 2023
It was my first visit to Mall Of Georgia Ford service center. Being from out of state and from a Ford dealer myself, I was a little hesitant and concerned about where I would find good service. Most impo center. Being from out of state and from a Ford dealer myself, I was a little hesitant and concerned about where I would find good service. Most importantly, I’m always looking for honesty as well as integrity.. tony with my service writer, she was awesome from beginning to end it still answers questions that I have even after service. I’m I am very pleased with the level of service that I received in the expedited resolution to the problem. More
by DmwmomTx
Employees Worked With
Toni DelDonna service
