Mall of Georgia Ford - Service Center

I provided a list of 21 updates needed, tech ran 1. Tech did program a new key but I didn't request that. I'm looking for another dealer to perform the software updates Tech did program a new key but I didn't request that. I'm looking for another dealer to perform the software updates More

My Truck has an extended warranty purchased at a ford dealership and the and the service adviser treated it like it was my responsibility to work with them and it was a huge pain for him to do it... stat dealership and the and the service adviser treated it like it was my responsibility to work with them and it was a huge pain for him to do it... stating that it would take at least an hour and a half. Also the issues I'm having are intermittent. the truck door sensor thinks the door is open and the running boards deploy. So the running board on the passenger side constantly deploy then pull in on every start and stop. I have taken it in to service no less that 4 times for this. One time they kept it for a week and couldn't find the issue then tried to charge me for the week worth of car rental. Another time I brought it in with the issue happening, service advisor saw it, and by the time they took it back it was working again. I have asked for this issue to be elevated and was told that there was nothing they can do. More

Easy appointment set up And repair for my Escape recall warranty repair. Work completed timely warranty repair. Work completed timely More

Mall of Georgia is great customer service and very easy to work with. I only buy ford!! to work with. I only buy ford!! More

Fixed problem in allotted time. Appreciate the service. Minimum 15 words is a stupid re quirement. Appreciate the service. Minimum 15 words is a stupid re quirement. More

I had a good experience with costumer service toni from scheduling and recommendation about my car care. The free lyft is also appreciated. Thank you scheduling and recommendation about my car care. The free lyft is also appreciated. Thank you More

I appreciated the thoroughness of the technician and the speed of the service that day speed of the service that day More

Great place to buy from people where great working with us very understanding and nice people us very understanding and nice people More

I drive 30 miles to Mall of Georgia Ford to get my car serviced, bypassing 3 other dealerships. serviced, bypassing 3 other dealerships. More