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Malloy Chevrolet of Charlottesville - Service Center

Charlottesville, VA

4.1
168 Reviews
Call Service Center (434) 817-1881

168 Reviews of Malloy Chevrolet of Charlottesville - Service Center

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August 13, 2025

Rip off artists. “Complementary” $20 state safety inspection gets you a failed sticker and $2000 quote for brake work the car absolutely 100% for sure does not need. More

by Screen name
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
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August 09, 2025

Service rep was very professional and helpful. Waiting room was clean and spacious as expected. More

by DTESTES308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Aug 09, 2025 -

Malloy Chevrolet of Charlottesville responded

Thank you for your kind words! It's great to hear that you found our service representative professional and helpful, and that you enjoyed our clean and spacious waiting room. At Malloy Chevrolet of Charlottesville, we strive to provide a wonderful experience for our customers. We look forward to welcoming you back soon! Thank you, Sophal Try, Fixed Operations Director

August 07, 2025

Each time I take my vehicle in everyone is very knowledgeable as well as; accommodating if I am unable to stay and wait for my vehicle, they always make sure that there is a shuttle available. All More

by DORIMOM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The young lady that sold me my Corvette is no longer with your dealership.
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Aug 08, 2025 -

Malloy Chevrolet of Charlottesville responded

Thank you for your fantastic feedback! I truly appreciate your kind words about the knowledgeable and accommodating team at Malloy Chevrolet of Charlottesville. It's great to hear that our shuttle service and clear communication made your experience positive. We look forward to serving you again in the future! Thank you, Sophal Try, Fixed Operations Director

August 06, 2025

Tried to overcharge me by $350 for a fuel door replacement. Initial quote was for $600, paid $209. More

by markgresham10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
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Aug 06, 2025 -

Malloy Chevrolet of Charlottesville responded

Thank you for your feedback, Mark. I would like the opportunity to discuss your recent service experience. At your earliest convenience, please reach out to me so we can further discuss your visit. Thank you, Matthew Raymond (434) 817-1881

August 04, 2025

I asked 3 times for my tire monitor sensor to be checked. It never was. I even had to take my car back in the next day and asked again then. Still didn't get checked. Left the second day with the light still More

by RDODSON1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark
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Aug 05, 2025 -

Malloy Chevrolet of Charlottesville responded

Thank you for your feedback. I would like the opportunity to discuss your recent service experience. At your earliest convenience, please reach out to me so we can further discuss your visit. Thank you, Matthew Raymond (434) 817-1881

July 31, 2025

Mark was very respectful and courteous and helpful. He listened to my concerns about my car and took care of all my concerns. I was very pleased with the service. More

by TARA.HOURIHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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Aug 01, 2025 -

Malloy Chevrolet of Charlottesville responded

Thank you for sharing your experience with us, Tara! I'm glad to hear that Mark was respectful, courteous, and attentive to your concerns regarding your car. At Malloy Chevrolet of Charlottesville, we strive to provide excellent service, and it's wonderful to know you were pleased with your visit. We look forward to seeing you again next time! Thank you, Sophal Try, Fixed Operations Director

July 29, 2025

Good and on time I think the work was done professionally, still waiting to see how it turns out More

by CROBERTS2318
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jul 31, 2025 -

Malloy Chevrolet of Charlottesville responded

Thank you for your feedback! We appreciate your kind words about the professionalism and timeliness of our team at Malloy Chevrolet of Charlottesville. Please feel free to reach out if you have any questions or concerns. We look forward to seeing you again! Thank you, Sophal Try, Fixed Operations Director

July 10, 2025

It's so easy to make a schedule online. The whole servvice went through very good with excellent communications! More

by yiruxiao.guoxian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agee Calaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Warren Loeser
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2025 -

Malloy Chevrolet of Charlottesville responded

Thank you for your wonderful feedback, Yiruxiao! I'm thrilled to hear that scheduling online was easy and that you had a great experience with excellent communication at Malloy Chevrolet of Charlottesville. We appreciate your support and look forward to serving you again in the future! Thank you, Sophal Try, Fixed Operations Director

July 06, 2025

Brandon handled my issue quickly and courteously Forcing your customers to write a 15 word review is somewhat unreasonable. I’ll likely not respond to these in the future More

by JLINDHJEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon ? in service department
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Jul 08, 2025 -

Malloy Chevrolet of Charlottesville responded

Thank you for your feedback. I would like the opportunity to discuss your recent service experience. At your earliest convenience, please reach out to me so we can further discuss your visit. Thank you, Matthew Raymond (434) 817-1881

July 05, 2025

Service was great! Everything got done in a good timely manner. The guy at the desk was also very friendly and helpful. More

by SAVANNABOO27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark I think was his name and Cameron I believe was the one to work on my jeep
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Jul 05, 2025 -

Malloy Chevrolet of Charlottesville responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience at Malloy Chevrolet of Charlottesville and that our team provided friendly and helpful service in a timely manner. We appreciate your feedback and look forward to seeing you again soon! Thank you, Sophal Try, Fixed Operations Director

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