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Malloy Ford Charlottesville - Service Center

Charlottesville, VA

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109 Reviews

109 Reviews of Malloy Ford Charlottesville - Service Center

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August 03, 2020

Todd Wheeler and his maintenance team are the main reasons I keep returning to Malloy Ford for serving my Ford Explorer. Todd tracks my service history, advises with excellent insights about my vehicl More

by Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Wheeler
Aug 19, 2020 -

Malloy Ford Charlottesville responded

Thank you for the 5-stars, Rick! You rock! - The Malloy Ford of Charlottesville Team

August 01, 2020

excellent serivce The service at Malloy Ford was very prompt, courteous, and professional. I was able to get my Explorer back the same day I left it and it was even cle More

by private
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Willson
Aug 19, 2020 -

Malloy Ford Charlottesville responded

Thank you for the 5-stars! - The Malloy Ford of Charlottesville Team

July 23, 2020

Great service I have to say this about Molley Ford that the service I received was first class and the advisers Todd,Vicky and lead technician went beyond my expect More

by Ed,s Truck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd, Vicky, lead technician
Jul 28, 2020 -

Malloy Ford Charlottesville responded

Thank you for the 5-stars! - The Malloy Ford of Charlottesville Team

July 15, 2020

A++ service dept. My truck was in need of an oil change and tire rotation, so I scheduled an appointment on Malloy's website which was very easy to use. The truck also More

by stedford1217
Recommend Dealer
Yes
Employees Worked With
Todd, Olivia Thacker
Jul 28, 2020 -

Malloy Ford Charlottesville responded

Thank you for the 5-stars! - The Malloy Ford of Charlottesville Team

June 05, 2020

A+ service They do a great job in the service area. They inform the owner of any potential future vehicle issues, but don't push you to have them corrected. More

by lester_berlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Lincoln, Ralph Wilson
Jun 17, 2020 -

Malloy Ford Charlottesville responded

Thank you for the 5-stars, Lester! - The Malloy Ford of Charlottesville Team

June 01, 2020

Great service.Good advise. met all my needs.time of service wasn't that long. Will return again for service. Very much please with my experience. Can say enough about the service. More

by William Miller
Recommend Dealer
Yes
Employees Worked With
Todd Wheeler
Jun 17, 2020 -

Malloy Ford Charlottesville responded

Woohoo! Thank you for the 5-stars, William! - The Malloy Ford of Charlottesville Team

May 03, 2020

I was very well treated. My appointment was quickly scheduled. Jennifer Shipp was very efficient in scheduling the work and in keeping me informed while the work was being don More

by rhergler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Shipp, David(Service Manager), Thomas Ballowe(State Inspection), Ralph Wilson(Tech Service)
May 04, 2020 -

Malloy Ford Charlottesville responded

Thank you for the 5-stars! - The Malloy Ford of Charlottesville Team

May 01, 2020

30,000 mile Service for my 2017 F150 The service was easy to schedule and was finished in a timely manner. Everyone involved was very friendly. I will be using this service again More

by jbh4m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Shipp was very helpful and polite on the phone. She followed up numerous times.
May 04, 2020 -

Malloy Ford Charlottesville responded

Thank you for the 5-stars! - The Malloy Ford of Charlottesville Team

April 15, 2020

The service provided was prompt and courteous. The wait time was less than expected. A shuttle service was available, but I did not use it. The wait area was clean and spacious. More

by Vincent
Recommend Dealer
Yes
Employees Worked With
Tina Smith, CBC ADS, Ron Green, Olivia Thacker
Apr 16, 2020 -

Malloy Ford Charlottesville responded

Thank you for the 5-stars, Vincent! We appreciate your business and we look forward to assisting you with any future automotive needs you may have. - The Malloy Ford of Charlottesville Team

April 09, 2020

The truck has an issue, not a dealer problem, a Ford problem The truck has been in for fuel system issue 3/4 time, maybe resolved maybe not, Ford Motor issue not a dealer issue, we shall see More

by royalfoundations
Customer Service
Recommend Dealer
Yes
Employees Worked With
Gene Arlook, CBC ADS
Apr 13, 2020 -

Malloy Ford Charlottesville responded

Thank you for the positive review! We are glad we could help you with this issue, and if you have any concerns or questions please give us a call anytime! - The Malloy Ford of Charlottesville Team

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