Manhattan Beach Toyota

Loved the overall experience!! I will definitely recomend! Staff is friendly and knowledgeable! Reynaldo is a great! Thanks for makeing buying a truck so easy! recomend! Staff is friendly and knowledgeable! Reynaldo is a great! Thanks for makeing buying a truck so easy! More

We came in on the last day of March not browsing but determined to purchase a Toyota Corolla from MBT. We had already been given an online quote by Victor Hernandez whose phone calls we received when we determined to purchase a Toyota Corolla from MBT. We had already been given an online quote by Victor Hernandez whose phone calls we received when we signed up for quotes on TrueCar.com. It was one of the lowest we got in our acceptable price range while visiting with many frustrating Toyota dealerships. This is a true story: We called ahead of time to announce our visit and to make sure that our desired model and color is in stock and that the dealership hours are as posted. Everything was confirmed and we were given an appointment with Andy Carlson. From the moment we walked in he met us without delay, greeted us warmly and treated us respectfully throughout the whole stay of 3-4 hours. And once we test drove and spoke about our goals and expectations, we simply "clicked" with Andy. He is very professional, very honest [as honest as a car salesman can be;))) ], very straightforward and knowledgeable, AND very prepared. He already knew our whole previous conversation with Victor Hernandez and was able to honor and negotiate the online WRITTEN offer that brought us in. We can honestly say that we got a great deal, a very satisfactory experience . What made a huge difference in our success here at MBT is that we were extremely well prepared and fully determined to buy! We weren't simply browsing around, wasting mutual time, nor wondering what to do. We walked in knowing exactly what we wanted, how much we were willing to spend, and how to achieve our goals - our excellent credit. With our research and our "homework" done well in advance, full credentials in hand, excellent credit on our side - it was a simple, easy, straightforward process. What made us buy here is the deal (Victor Hernandez) of course, but it's also the fact that Andy Carlson stood out from the mediocre salesmen at the dealerships we visited by his ability to see and understand customers needs, i.e. to see us as people, not numbers. He COMMUNICATED clearly his point WITHOUT the widespread among other dealerships arrogant , derisive, sarcastic and patronizing tone. Andy Carlson showed an amazing sense of humor to us and our child, and he always kept a polite, civil, easy going tone which ultimately earned out respect. That he is the 2011 Scion Champion is perfectly understood. We see no reason why he shouldn't be the Toyota 2013 Champion. Best of luck, Andy! Great job, Victor! Kudos to the rest of the staff who expedited our paperwork and made our sale experience smooth and pleasant. Very satisfied customers. We thank you MBT team! More

Misael was wonderful, honest and willing to help. We appreciate his ethusiam for his job were others seem to be bothered. Answered every question and patient with our buy process. Thank you Misael Inigu appreciate his ethusiam for his job were others seem to be bothered. Answered every question and patient with our buy process. Thank you Misael Iniguez!! More

I bought two cars from them in two weeks. My service manager (Jose Hernandez) who is great suggested I look at a new car that there was a good sale. I worked with Dennis Paz who really tried to work wi manager (Jose Hernandez) who is great suggested I look at a new car that there was a good sale. I worked with Dennis Paz who really tried to work with me on the car WITHOUT the usual sales pitch. So I bought a camrey. I told him if he could get me a good deal on another F J I would consider a second purchase. After a couple of weeks we talked and with the help of Jeff the manager I just bought the F J also. this is the fourth car in the last three years From Manhattan Toyota. These are a bunch of great people. Even Nat the finance man (and I usually do not like the finance guys) was great! Good job training these guys! Steve Scheman More

Ramoncito listened to our needs regarding the car that we wanted. He searched for it until he found it. He was helpful every step of the way with excellent customer service. We were impressed with his kno wanted. He searched for it until he found it. He was helpful every step of the way with excellent customer service. We were impressed with his knowledge of Toyotas. Nathaniel helped us to understand the paperwork and the additional car care programs available to us. More

March 25, 2012 I have just purchased my third Toyota March 25, 2012 I have just purchased my third Toyota at John Elway’s Manhattan Beach dealership. I was treated nicely by Joel Rabe, Internet/Fleet March 25, 2012 I have just purchased my third Toyota at John Elway’s Manhattan Beach dealership. I was treated nicely by Joel Rabe, Internet/Fleet Consultant. I never felt like I was being pushed into a sale and was given a good price. After sales service is another reason I like this dealership. Having the oldest, largest, and most highly respected multiple martial arts school in South Bay for 40 years, I know how important quality, low prices, and student (customer) service is. I especially like the free car washes each week. Joy Anderson, the Customer Relations Manager, made sure my questions were answered. I was also introduced to the Internet/Fleet Director, Bradley Sperber and Ken Winter, Service Manager. Prof. Phillip M. Skornia All Japan Karate Dojo.com Shorinji Zendo-ryu Karate & Aikijujitsu Since 1955, Redondo Beach & Manhattan Beach, Ca. More

Incredible experience with Gabe in the Internet Sales Department! It was truly the best buying experience I have ever experienced. A true professional when working with my wife and I. We purchased a Tund Department! It was truly the best buying experience I have ever experienced. A true professional when working with my wife and I. We purchased a Tundra Platinum and I couldn't be happier with Gabe and the truck. I highly recommend working with him on your quest to buy a new vehicle. It seemed like a daunting task before I went to the dealer but from the moment I got in contact with Gabe it was truly something I never expected from a dealership. He was extremely courteous and even offered to pick up a key at my home the following day to remove my tow hitch because I had forgotten it. I was in and out of the dealer in about 2 hours. What I really appreciated was that he stayed really late beyond his normal shift hours to accommodate us. I know that family time is essential and he really made the buying experience comfortable and never rushed any aspect of the transaction. I will no doubt recommend Gabe Romero at Manhattan Beach Toyota to my family and friends. Thank you Gabe for the best experience I have ever had at a dealership! More

I went to MB Toyota to purchase a car and was helped by Gabe. All I can say is....wow! He went above and beyond to make sure that I drove away in the car that I wanted. He explained everything to me and no Gabe. All I can say is....wow! He went above and beyond to make sure that I drove away in the car that I wanted. He explained everything to me and not once pressured me into buying. Everything went smoothly. He took his time with me and he didn't make me feel like I was wasting his time even after I told him I was just looking. He was sincere with his responses to all my questions. Buying my new car from Gabe was a great and pressure free experience that I now recommend him to anyone that I talk to about my new car. More

Gabe Romero is the greatest - never once did he adopt a "high pressure sales approach". I can work with high pressure salesmen , but my wife hates the car buying experience! Gabe told us about the car "high pressure sales approach". I can work with high pressure salesmen , but my wife hates the car buying experience! Gabe told us about the car we were interested in (a Prius V 5 with AT package). His colleague (Bill Leyva) took us for a test drive later and was also very helpful. We decided to buy after the test drive and told Gabe that we would not have the finances until end of January (we first went into the dealership in mid-December.) We wanted a particular car - Blizzard Pearl with Bisque interior - Gabe said he would track one down and get it for us. He did. He called on Saturday 28th January to let me know he had the car. We went into sign the paperwork on Sunday - here we met Gabe who showed us the car - it was gorgeous and had everything we wanted. Then we met the Finance Manager (Steve Choi) - this proved to be more like the car buying experience of earlier years - some high pressure, but not too much. Steve was an amiable person who explained the various packages that MB Toyota could offer. We declined the paint protection package, the alarm system, Lojack, and Titanium Plus (windshield, wheels, tires). We accepted Platinum Plus Warranty (as the car is so complicated (high tech.) I could not believe that something expensive would not go wrong in 8 years) and Prepaid Maintenance for 5 years as even Toyota's need maintenance! My wife and I have owned six Toyotas, and I worked for Toyota (at Torrance HQ) - so we are biased - we think Toyota makes the best cars for the general public and also that Manhattan Beach Toyota was the best dealership we have bought a new car from. I would recommend our experience to all our friends and family. More