Manly Honda - Service Center

They were pleasant and efficient. And I look forward to doing business with Manly Honda in the future considering we are looking to trade in our Honda Pilot. doing business with Manly Honda in the future considering we are looking to trade in our Honda Pilot. More

Yuritzi Arciga was GREAT. She explained the process, helped me get a loaner and gave me a fairly accurate completion time. When I picked up my CRV, it had been washed and Yuritzi once again explained helped me get a loaner and gave me a fairly accurate completion time. When I picked up my CRV, it had been washed and Yuritzi once again explained what had been completed. Also, I had not waiting time for drop off or pick up. More

Lori Comini was Awesome!. she remembered me from the week before and immediately got me set up for service and on my way. Thank you Lori! before and immediately got me set up for service and on my way. Thank you Lori! More

My experience is always great. Great service advisors!!! Thanks Manly! Will recommend to anyone that needs service or wants to buy a car!! Honda is the best!!! Thanks Manly! Will recommend to anyone that needs service or wants to buy a car!! Honda is the best!!! More

Brian was knowledgeable and helpful. He was straight to the point and I really liked working with him. I would like to work with him in the future the point and I really liked working with him. I would like to work with him in the future More

Could not fix problem 4th time in. Answer to fix radio problem is not use it with an apple product. Guess what the radio cracked. No solution. The car is being turned in. Never buying a Honda again. problem is not use it with an apple product. Guess what the radio cracked. No solution. The car is being turned in. Never buying a Honda again. Owned one for 12 years now. Very disappointing. More

The service was faster then in the past. But I wanted to get my AC checked but it would have been 500$ So I decided not to because that is to expensive for just a diagnostic test. get my AC checked but it would have been 500$ So I decided not to because that is to expensive for just a diagnostic test. More

In spite of having an appointment, waited ~20 minutes for a service advisor. Other than that wait, service was efficient and friendly, and service was prompt on pickup. a service advisor. Other than that wait, service was efficient and friendly, and service was prompt on pickup. More

Efficient and professional service for a factory recall airbag issue. Also performed a check of all car fluids and other functional areas. Recommended transmission fluid change was performed. airbag issue. Also performed a check of all car fluids and other functional areas. Recommended transmission fluid change was performed. More

I have been fairly happy with this service center for years. However, this time I felt pressured and "upsold" on service. I looked at the recommended list and questioned the need at 30,000 to do some of years. However, this time I felt pressured and "upsold" on service. I looked at the recommended list and questioned the need at 30,000 to do some of the items, particularly draining and replacing my transmission fluid. I was told they would check it and, then, that it needed to be done. I have had many vehicles over 50 years, including ones I maintained myself when younger. I have never had a vehicle need transmission service at 30,000, especially in a vehicle that gets light use. (This is my second Odyssey, the first never needing this service.) Some have gone close to 75,000 without the fluid showing a need to be changed. I was assured it showed the need, but I did not see the dipstick. I trusted your service department to be straight. I said go ahead. Because all this took much longer than planned, I was given a loaner. America was very nice and I really think she just followed the script and the service department lead. I hate to think she deliberately misled me, but I can't be sure. When I got home and checked the Honda service guides, I saw recommended transmission service was 60,000 to 90,000, based on the need shown by inspection, not an automatic thing. I now have a level of distrust for your service department. It has not been convenient to use your department as I live in Sebastopol, and you are a bit more expensive than independent service places I use for other vehicles, but I kept coming because you are Honda rather than a general service center. Now I will need to think about it. More