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Manly Honda - Service Center

Santa Rosa, CA

4.6
7,730 Reviews

7,730 Reviews of Manly Honda - Service Center

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January 13, 2024

I wasn't happy that my aluminum splash shield was bent and buckled and started dragging. When I removed it, it had only three fasteners instead of seven. This was about 3500 miles after my previous servic More

by MC.INTOSHR54
Recommend Dealer
Yes
Employees Worked With
John Lorence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Lorence
January 13, 2024

It was efficient. It was well done. The service representative was very helpful. I was pleased More

by BAUMANWELLNESS
Recommend Dealer
Yes
January 13, 2024

Service was done timely, didn't mind waiting. Waiting area was clean and comfortable. Wish they had weekend hours for service More

by CAVILES0
Recommend Dealer
Yes
Employees Worked With
John Lorence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Lorence
January 13, 2024

Good good attention, service and respect for people. .. and a wide variety of vehicles and quality More

by ALFREDOMENDOZACH9
Recommend Dealer
Yes
Employees Worked With
Hugo Mendez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hugo Mendez
January 13, 2024

Hi. My score got my last visit would be 1. I brought my car in because I had a p try oven with an intermittent problem with my car starting. They could n More

by LINDYANDSCOTT85
Recommend Dealer
No
Employees Worked With
Jordan Rheude, Jordan Rheude
January 13, 2024

Everything I come in, the services reps are very professional and curtious. Lucia has helped me twice now, and I appreciate how patient and thorough she has been. She is very pleasant More

by Desiree V.
Recommend Dealer
Yes
Employees Worked With
Carlos Martinez, Carlos Martinez
January 13, 2024

Given poor information about how long for repairs and delays in repair start no loaner car available and creating problems with ability to drive to work and home. More

by JERRYPACIFICPLACE
Recommend Dealer
No
Employees Worked With
Carlos Martinez, Carlos Martinez
Jan 15, 2024 -

Manly Honda responded

Hi JERRYPACIFICPLACE, Apologies on behalf of manly Honda for not creating an excellent experience. Can I please get the phone number we have your service profile set up with? My name is Jose Rocha customer experience manager, I would like to connect with you to learn more about what happened and how we can improve. I can be reached at 707-535-1163 or jrocha@manlyauto.com. Thank you for being the best part of Manly Honda! Until next time

January 13, 2024

Had one of the first appointments of the day. Was greeted and checked in right away. I was shown where coffee etc. was and told if I needed anything to just ask. My car was ready within minutes o More

by mlavezzoli0
Recommend Dealer
Yes
Employees Worked With
John Lorence
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Lorence
January 13, 2024

Rad Customer service was top notch! Tried to book online the night before and it didn't go through. When I arrived at 7 AM they were able to take the car in for the oil change and pick More

by MICKID13
Recommend Dealer
Yes
January 13, 2024

Sales people are caring, listen to you and not pushy to make a sale. I never feel like im being pressured to buy a car More

by EEYOREPLACE
Recommend Dealer
Yes
Employees Worked With
Jaylen
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