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Manly Honda - Service Center

Santa Rosa, CA

4.6
7,730 Reviews
Call Service Center (707) 542-5377

7,730 Reviews of Manly Honda - Service Center

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December 26, 2023

The manuals were not in the truck and were promised to be mailed to me..still waiting.. More

by JBEAL3
Recommend Dealer
Yes
Employees Worked With
Jordan Rheude, Jordan Rheude
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December 26, 2023

Pleasant, professional, friendly, timely. .. All good???? ... ... ... ... ... ... ... ... ... More

by doris.madarang
Recommend Dealer
Yes
Employees Worked With
Amy Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Carpenter
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December 26, 2023

They were professional, efficient and made my service very easy Everything went smooth and fast More

by kailena_c
Recommend Dealer
Yes
Employees Worked With
Jordan Rheude, Jordan Rheude
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December 26, 2023

The wait was very long, but they were accommodating and willing to make up for the long wait. More

by musicsteward
Recommend Dealer
Yes
Employees Worked With
Dave Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Ashby
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December 25, 2023

Great customer service Jordan went above and beyond to take care of me. My insurance was purchased at another place and he was on hold with them for 45 minutes but was great and took care of it till he go More

by Djscrzn
Recommend Dealer
Yes
Employees Worked With
Jordan Rheude, Jordan Rheude
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December 25, 2023

Very friendly and helpful I have consistently received great service from Manley Honda in Santa Rosa. More

by BAUMANWELLNESS
Recommend Dealer
Yes
Employees Worked With
Amy Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Carpenter
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December 24, 2023

Very good service , I will recomen Manly Honda to my friends and I love my car.!!! More

by IRMABRENNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Martinez
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December 24, 2023

I had an excellent experience from the moment I arrived I was greeted the checked me in right away and I was on my way when my car was done not only did they call me but they sent me a video of my service. I More

by GUERA1983
Recommend Dealer
Yes
Employees Worked With
Paul Remollino
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December 21, 2023

Very different from other dealerships I have gone too. Very poor customer service. Customer service agent I had needs more training. More

by marypcrn
Recommend Dealer
No
Employees Worked With
Amy Carpenter
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Carpenter
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Dec 21, 2023 -

Manly Honda responded

Hi marypcrn, Thank you for visiting Manly Honda. We greatly appreciate your continued support. I am sorry we could not live up to basic customer service needs. I want to look into your experience and follow up with you. I am unable to find any vehicles under marypcrn. Is there an invoice number I can reference and get back to you? The last thing I want is for other customers to experience such a situation as yours. Our goal was to provide a five-star experience, and we failed. I apologize again for the experience and look forward to hearing from you soon. You may also reach me at 707-535-1163 or jrocha@manlyauto.com. We appreciate your business and look forward to collaborating to help us be the best. Warm Regards, Jose Rocha Customer Experience Service Drive Manager ❄️

December 21, 2023

Very pleasant It was very pleasant to work with Jordan. He was very nice, courteous and professional. More

by SHAMIMITRI
Recommend Dealer
Yes
Employees Worked With
Jordan Rheude, Jordan Rheude
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