Manly Honda - Service Center

Great staff! Every time I have my car serviced at Manly Honda, the people are very friendly and helpful. I can always work in the waiting room while waiting for my Every time I have my car serviced at Manly Honda, the people are very friendly and helpful. I can always work in the waiting room while waiting for my car and it is comfortable and easy. More

A perfect experience Simultaneously perfect service. Timely appointments, greater at door, shirt wait time to stalk with sevice writer and then a shuttle both way. I will Simultaneously perfect service. Timely appointments, greater at door, shirt wait time to stalk with sevice writer and then a shuttle both way. I will return, even though I do much of my own maintenance. More

Prompt, polite, helpful My service appointment started on time and was completed is a very appropriate time. Everyone was very courteous and helpful. My concerns and proble My service appointment started on time and was completed is a very appropriate time. Everyone was very courteous and helpful. My concerns and problems were all taken care of. My Service Advisor, Carlos Matinez, was extremely helpful, courteous and answered all of my concerns. More

Quick & friendly Took my car in for the recall. Extremely helpful and friendly service rep. Unfortunately, my appointment was at the same time the shuttle left so they Took my car in for the recall. Extremely helpful and friendly service rep. Unfortunately, my appointment was at the same time the shuttle left so they accommodated me with a rental. Definitely will be returning for any future service needs!!! More

Fixed the problem I had a check engine light come on, my car wasn't running correctly. They diagnosed the problem and made the whole process easy and quick. I had a check engine light come on, my car wasn't running correctly. They diagnosed the problem and made the whole process easy and quick. More

Outstanding and Above and Beyond Service I brought my car in for the Engine Check light. Its an Accord 2000. I am always scared when I see those light indicators on and may expect a costly I brought my car in for the Engine Check light. Its an Accord 2000. I am always scared when I see those light indicators on and may expect a costly expense. Jessie Prestidge was very empathetic and understanding and re-assured me he would first see what would be issues and would be willing to work with me if it was going to be costly. It ended up being costly. I had some damaged spark plugs with the screws on the engine damaged which created some back firing as quoted. Required some hoses and belts to be replaced in the process. It costed a total of over $900 of which I didn't want to spend. The fact that he was so very re-assuring, empathetic and would assure would resolve my issue it made it easier for me to go ahead and spend that money. He even took care of some of the repair work for the damaged screw lining in the engine. He gave me a loaner car for the whole time it took to repair it. It took almost two weeks. He was very professional and very trustworthy. Two important factors I think in customer service. More

Excellent Customer Service The reason for my visit was a nail in the driver side rear tire of my car. Jose Rocha Jr took care of me during my visit at Manly Service Center. It w The reason for my visit was a nail in the driver side rear tire of my car. Jose Rocha Jr took care of me during my visit at Manly Service Center. It was a great experience overall. More

Recent Service Experience I took my car in for a 6 month service inspection and it was completed in the time that was promised. They called me while I was having lunch at a ne I took my car in for a 6 month service inspection and it was completed in the time that was promised. They called me while I was having lunch at a nearby restaurant and said it was ready to be picked up. All service personnel were very professional. More

Still Waiting Brought our Honda in for the air bag recall. Waited about 10 minutes until they wrote up our order. Work was completed in less than the promised 2 hou Brought our Honda in for the air bag recall. Waited about 10 minutes until they wrote up our order. Work was completed in less than the promised 2 hours. Asked about our once again defective sun visor and the service writer called Honda and arranged for a new one with a $35 copay - we accepted. As the part was not in stock we were told to expect a call when it came in -- we are still waiting for the call. More

The Best Little Dealership in Town I've been buying and getting my cars serviced here for over 20 years. Honda makes the best car around and I will continue to buy them and Manly. The I've been buying and getting my cars serviced here for over 20 years. Honda makes the best car around and I will continue to buy them and Manly. The service team is the greatest. Dave has been there a long time and occasionally I am lucky enough to get him as my "Service Assistant". My car is always serviced correctly and quickly. I sure any repairs would be the same although Hondas don't need very many repairs. The new building is wonderful and such an improvement over the old one. The new coffee machine is a great addition. I must say though that they might want to improve the "snacks" a little. I realize this is not a restaurant, but I think they might be able to afford a little better faire than those little round "rolls?" or chocolate chip cookies, all day long. David Lewis More