Manly Honda - Service Center

Quick, efficient and appropriate Jose (and support staff) were courteous, friendly and helpful. Man in front directed me on what to do, service desk checked me in and Jose got to me q Jose (and support staff) were courteous, friendly and helpful. Man in front directed me on what to do, service desk checked me in and Jose got to me quickly despite the crowd. Jose checked me out when I picked up my car. Good experience overall. More

Annual Service The first member of the exemplary Honda team I interacted with was Ted Krupinsky. He was friendly, knowledgable and willing to answer every question I The first member of the exemplary Honda team I interacted with was Ted Krupinsky. He was friendly, knowledgable and willing to answer every question I asked with precise, detailed answers, He informed me of the process involved with the service my car needed. During check out he went over all the details of the mechanics report and again answered all questions thoroughly. He saw to it that my car was brought to the door for me, which was done by another Honda team member who handed my keys to me with a smile on his face. Happily, I drove away with a happy, purring car... PS: I love my new "HAPPINESS" license plate frame! More

Fast and efficient The service was perfect: fast, efficient, friendly and on time. Ill come back for the next one and definitely recommend it. Dave also oriented me and The service was perfect: fast, efficient, friendly and on time. Ill come back for the next one and definitely recommend it. Dave also oriented me and was super nice. More

Service Lacks communication from service personnel to customer. Lots of miss communications. Lady answering phone in the service department did not even commu Lacks communication from service personnel to customer. Lots of miss communications. Lady answering phone in the service department did not even communicate when I asked if I could talk to Nick and made me wait 2 hours until I decided to call again to follow up. More

best Honda Service in northern California my Honda Crosstour had a screw in the tire. i drove in to the service dept was immediately helped before i even got out of the car. i had just gotte my Honda Crosstour had a screw in the tire. i drove in to the service dept was immediately helped before i even got out of the car. i had just gotten off of a night shift and was on my way home when i got a flat tire on the freeway. there was a long line of cars and about 20 people in the waiting area getting their car serviced. they said the wait would be about an hour. the waiting area was really nice with comfortable seating, TV's and really nice coffee machine that made every possible coffee drink you could imagine. they had wifi which made the wait more tolerable. was only about a 45 min wait and the cost was only $20 to fix. More

Fine service. Fine service, as expected. The price was high, mitigated in part by the service rep finding a usable coupon. My oil change / tire rotation was finishe Fine service, as expected. The price was high, mitigated in part by the service rep finding a usable coupon. My oil change / tire rotation was finished within an hour, as promised. More

Oil Change and 60,000 maintenance Service was good, but the price is high. Jeff was the Service Advisor that I dealt with in the morning, but Bill Perry was the person whom I dealt wit Service was good, but the price is high. Jeff was the Service Advisor that I dealt with in the morning, but Bill Perry was the person whom I dealt with when I came to pickup my car. Thank you Bill for finding a discount coupon that I could use. Made appointment on line but asked questions, no one connected with me before appointment, which was made a week in advance. More

A zoo Personally, I would not come here on a regular basis. I went for a recall. There were too many cars and people in this factory like atmosphere. Too co Personally, I would not come here on a regular basis. I went for a recall. There were too many cars and people in this factory like atmosphere. Too confusing. It is located on the West side. I live on the East. It is too hard for me to get to from where I live. I recommend you build a smaller service department on the East side of the freeway to ease some of the burden on you where you are now.. More

Pleasant Experience Needed several items addressed. Air conditioner, three door locks and or actuators not working, and recall of the air bag. All were done to my satisfa Needed several items addressed. Air conditioner, three door locks and or actuators not working, and recall of the air bag. All were done to my satisfaction in a reasonable amount of time. I did have to wait several days for one part but the dealer made it right. More

My time is valuable too I had a 1 appointment and went looking for someone at 1:20 who helped me. I complained later to the girl at the desk and she said "your venting to th I had a 1 appointment and went looking for someone at 1:20 who helped me. I complained later to the girl at the desk and she said "your venting to the wrong person would do you want to see the manager? More