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7,669 Reviews of Manly Honda - Service Center
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June 18, 2016
Excellent Service by Jess Prestidge, Service Advisor I want to commend and thank Jess Prestidge for his commitment to excellent customer service practices and for his perseverance in resolving an issue t I want to commend and thank Jess Prestidge for his commitment to excellent customer service practices and for his perseverance in resolving an issue that came up in a routine service appointment in March 2016. I was shocked and surprised when he called me on June 17, 2016, to tell me that he was able to get a replacement for my license plate holders that had mistakenly been taken off my car and disposed of by the tech in March. The holders were of sentimental value to me, and I was completely amazed that Jess remembered and went the "extra mile" and then some to find a replacement several months later. Thanks to Manly for having such an outstanding person in your organization! Thank you so much, Jess! More
by Diane
Employees Worked With
Jess Prestidge
June 17, 2016
First service Fast, polite, friendly and competitively priced. That's all I think is needed to summarize my experience and resent having to meet a word minimum. So Fast, polite, friendly and competitively priced. That's all I think is needed to summarize my experience and resent having to meet a word minimum. So there. More
by Skyking
Verified CustomerEmployees Worked With
Nicholas Hatch
June 17, 2016
Cooperative Bill Robertson is always conscientious. He works so hard to do his best for his customers that he truly deserves a hero metal. I am, however, concer Bill Robertson is always conscientious. He works so hard to do his best for his customers that he truly deserves a hero metal. I am, however, concerned about the stress level to which your service representatives are subjected. Too many appointments, I notice, have all of your employees running like hamsters. It also means longer wait times. Regardless, Bill pleasantly soldiers on and I would always recommend him. More
by SLAWRENC
Employees Worked With
Bill Robertson
June 16, 2016
Another great experience with Manly Honda Service! I have always found Manly Honda Service to be exceptional. And this time was no exception. The charges for both the parts and the labor were quite r I have always found Manly Honda Service to be exceptional. And this time was no exception. The charges for both the parts and the labor were quite reasonable. More
by STEVE_SCHUPBACH
Employees Worked With
Great Mechanics!, Bill Robertson, Luke Ammann
June 16, 2016
Great service Friendly and quality service done. I got the Zurk shield done on my leather interior and my exterior paint. I also had my windows tinted. They did fab Friendly and quality service done. I got the Zurk shield done on my leather interior and my exterior paint. I also had my windows tinted. They did fabulous work. I was happy to get a loaner car as well. Thank you Honda!!👍 More
by Sandy T
Employees Worked With
Nicholas Hatch
June 16, 2016
Parts Dept service I’ve been having trouble with the key fob on my 2009 Accord not working correctly, so I changed the battery (CR1616) and it was still having intermitt I’ve been having trouble with the key fob on my 2009 Accord not working correctly, so I changed the battery (CR1616) and it was still having intermittent issues. I thought a new fob was needed so I went to Manly Honda Parts Dept to get a new one. The counter clerk said it could be the battery, they are not all made to the same specs and that could be the problem. He replaced the battery, I went out and tested it and it now worked just fine. He also replaced the cracked cover for me, the total cost was $17 verses $150 for a new fob and programming. Looking at both batteries side-by-side you could see a slight difference! Thank you Patrick at Manly Parts Dept. More
by CCRider
Employees Worked With
Patrick Channing II
June 15, 2016
Great Service Service Advisor, Bill Petty, listened to my concerns and checked each one. He explained what was found and how they corrected the problem. He polite Service Advisor, Bill Petty, listened to my concerns and checked each one. He explained what was found and how they corrected the problem. He polite and professional. I will return. More
by Bob.Phelps
Employees Worked With
Bill Petty
June 12, 2016
Maintenance Service Representatives were attentive as soon as I arrived with my Honda for maintenance service. Hirbin was prompt and courteous and very helpful. He was Representatives were attentive as soon as I arrived with my Honda for maintenance service. Hirbin was prompt and courteous and very helpful. He was conscientious of the auto service needs. Pleasant and friendly service. More
by sewingal
Employees Worked With
Hirbin (Irving) CEBALLOS
June 12, 2016
Rectified an unfortunate situation I called to make an appointment to get tires about 1 week before my appointment day. I was given an appointment and told what brand of tires I would b I called to make an appointment to get tires about 1 week before my appointment day. I was given an appointment and told what brand of tires I would be receiving. I showed up the day and time of my appointment and they didn't have me on file as having an appointment AND they didn't have my size of tires. Needless to say I was upset. I was getting ready to leave when Santiago told me he could use tires from another client who didn't show up for his appointment. After what could have been a huge hassle, they made everything right. And their shuttle system was very helpful as I was able to get to and back from work to the dealership. More
by EPIJEN
Employees Worked With
Santiago Pizano
June 11, 2016
service my honda good job by Dave. found that some work was not done. windshield wiper reservoir was not fulled up. would of been nice to have had the car washed. over good job by Dave. found that some work was not done. windshield wiper reservoir was not fulled up. would of been nice to have had the car washed. over all good job More
by postbrolee
Employees Worked With
