Manly Honda - Service Center

First service for new Civic Great service. I was bringing my Civic in for its first service. It was for the basics and for a couple of other minor things as software update for s Great service. I was bringing my Civic in for its first service. It was for the basics and for a couple of other minor things as software update for sound, a mysterious rattle, and to check the air conditioning output. Hirbin was friendly and gave me time and financial estimates. Both were spot on. The service team was very thorough in describing what they did and in giving any recommend preventative advice. Thank you!! More

Service recall and troubleshoot electrical After a wretched experience with Manly service dept a year ago, this was a breath of fresh air due to excellent service advisor Bill Petty. He did hi After a wretched experience with Manly service dept a year ago, this was a breath of fresh air due to excellent service advisor Bill Petty. He did his job as he was supposed to resulting in great service. Being an out of state Honda customer for over 35 years, I am happy to say I feel comfortable with Manly and can transition over with confidence that my few service needs will be taken care of. More

Very Helpful Parts Department! My experience with the Honda Parts Department has been great! I purchased my Honda Accord from Manly Honda in 2012, and recently had a new battery put My experience with the Honda Parts Department has been great! I purchased my Honda Accord from Manly Honda in 2012, and recently had a new battery put in by AAA. After the new battery was installed, my Navigation system and radio required special codes in order to work. As I did not have this information on any purchase paperwork or manual, I contacted Many Honda Parts Department, and was helped by Patrick. He was able to walk me through the process of what information I needed to provide (serial number, not VIN number) and how to find it, since it was not where the manufacturer originally placed it, as is often the case when the car is bought used (like mine). His instructions were clear and easy to follow, and with the information, he was able to provide me with the codes I needed over the phone, which is greatly appreciated since my work schedule wouldn't allow me to swing by the dealership until the following week. Patrick was knowledgeable, friendly, and very helpful!! I would highly recommend their services!! More

Everything was done as expected and turned out good. The car, model Accord EX 1995, is in your care the past 18 years and drives well and is in excellent condition thanks to your technicians.- The car, model Accord EX 1995, is in your care the past 18 years and drives well and is in excellent condition thanks to your technicians.- More

Oil Change I gave a one star rating due to the wait that you have to expreience just to drop your vehicle off (even with an appointment) and due to the fact that I gave a one star rating due to the wait that you have to expreience just to drop your vehicle off (even with an appointment) and due to the fact that they dont wash your car with the service like Hansel Honda. The man named Jess that helped me was very quick, polite, and professional. More

Required maintenance! This was required service appointment for routine service, oil change, filter, tire rotation etc., etc., etc. I made the appointment via telephone, a This was required service appointment for routine service, oil change, filter, tire rotation etc., etc., etc. I made the appointment via telephone, and was given the time for two days later, which was perfect for me. Sign in was quick, shown to the waiting area, called to the service desk for paper work less than 10 minutes later. Car would be ready in approximately 1 1/2 hours. I ended up turning in the vehicle (end of lease) for a 2016 CR-V Touring. Delighted! More

Drivsr airbag recall Excellent service and follow-up including car rental so I could take my Insight off the road while waiting for parts. I couldn't have asked for better Excellent service and follow-up including car rental so I could take my Insight off the road while waiting for parts. I couldn't have asked for better handling of the recall. Good for Manly ! More

Car won't start E did not have an assigned time for my appointment as I had called ahead to let the Service Department know I was having my car towed in. Once I did E did not have an assigned time for my appointment as I had called ahead to let the Service Department know I was having my car towed in. Once I did arrive Dave Ashby was my service technician and got my paperwork started right away. He is very knowledgeable and friendly and was able to get my car right in for service, The work was completed in a timely manner. I drove away happy and my car has been running great since. More

First service on new Honda Great service, comfortable waiting area, and shuttle to anyplace you need to go in Santa Rosa. My car was done faster then expected. Great service, comfortable waiting area, and shuttle to anyplace you need to go in Santa Rosa. My car was done faster then expected. More

Almost happy customer. Entryway a hazard from high traffic street. Missed driveway 2 out of two trips since you moved service dept. How about a back entrance??? Appears Entryway a hazard from high traffic street. Missed driveway 2 out of two trips since you moved service dept. How about a back entrance??? Appears tires were rotated in spite of fact service adviser and I agreed it was not to be done. More