Manly Honda - Service Center

Great Experience They are very professional and customer oriented. I appreciated that Dave took such great care of me! He was honest about everything that was going on They are very professional and customer oriented. I appreciated that Dave took such great care of me! He was honest about everything that was going on with my car (including the recall) and was super helpful and reassuring! More

Very helpful The service rep was very helpful and efficient in getting me done to leave. They finished up in just a few hours and had me on the road. The service rep was very helpful and efficient in getting me done to leave. They finished up in just a few hours and had me on the road. More

Excellent Service I always have my car serviced at Manly Honda, and am always pleased with the service. They often go above and beyond to make sure I'm happy. I always have my car serviced at Manly Honda, and am always pleased with the service. They often go above and beyond to make sure I'm happy. More

Warranty issue The A/C went out in my 2013 CRV. Fortunately, it was a warranty issue, so it was not only pleasant, but financially painless. I was given the same mod The A/C went out in my 2013 CRV. Fortunately, it was a warranty issue, so it was not only pleasant, but financially painless. I was given the same model car as a loaner, and everything was taken care of for me. Santiago, my sales rep, was kind and considerate, as was the shuttle driver, also named Santiago, who, as it turned out, was his father. More

Friendly , pleasant, accommodating, knowledgeable & patient. I have purchased 4 hondas at this dealership, I guess this is the reason "why" I use specific descriptions of their services. One very important comm I have purchased 4 hondas at this dealership, I guess this is the reason "why" I use specific descriptions of their services. One very important comment to the management, please, please, please bring back the car wash. I can vacuum my car anytime. What happen to recycle car washing ? I understand about drought problem. You have impressive state of the art repair shop , why not build a recycled car wash ? More

Helpful to a new girl in town Nick was super helpful, kind and understanding towards me. As a new person in town, with limited knowledge of my newish car and limited friends who kn Nick was super helpful, kind and understanding towards me. As a new person in town, with limited knowledge of my newish car and limited friends who know things about cars, (my parents and brothers are in Vacaville), I appreciated his understanding and help. I look forward to coming back to care for my car. Thank you! More

Excellent Customer Service Environment I took my son-in-law's Honda Van in for a "Recall" issue and I was surprised by the welcome and hospitality of everyone in the service department. Th I took my son-in-law's Honda Van in for a "Recall" issue and I was surprised by the welcome and hospitality of everyone in the service department. The little blond Hospitality Hostess was so pleasant and engaging to everyone in the waiting room. The Service Techs took the time to fully explain the what-why and how on the "recall" issue which was fixed in just over an hour. The entire area was spotless and everyone seemed to go out of their way to be helpful. This is a First Class operation More

Daughters Car My daughter brought her car in because my husband, who is a mechanic, told her she had a blown headgasket. She spoke with Santiago and told him what w My daughter brought her car in because my husband, who is a mechanic, told her she had a blown headgasket. She spoke with Santiago and told him what was going on. My daughter is young and knows nothing about cars and asked me to handle this situation. I spoke with Santiago who was extremely nice and professional. He kept me up to speed on everything and answered my every question. If I called and left a message, he promptly got back to me. Never did he make me feel like I was being a pest. He also dealt with the warranty company which kept my cost to a minimum. Manly Honda, all your employees should be like Santiago. Excellent job!!! More

Experience fairly positive, although cost was high I thought that the approach and service was quite good and my experience with Santiago was excellent. The cost is fairly high and I would probably se I thought that the approach and service was quite good and my experience with Santiago was excellent. The cost is fairly high and I would probably seek out a local mechanic in the future. More

Good experience Brought my car in for oil change. Service center was nice and big and there were plenty of people to help out. Everything went pretty smooth and had Brought my car in for oil change. Service center was nice and big and there were plenty of people to help out. Everything went pretty smooth and had no complaints. I liked the addition of the customer care rep that kept checking on us in the lobby. I think that was a nice touch and she served as a good place to start if there were questions. More