Manly Honda - Service Center
Santa Rosa, CA
7,709 Reviews of Manly Honda - Service Center
Manly Honda is the best service place I have ever seen. Manly Honda is the best service center I have ever experienced in my over 80 years of driving in Calif. Maryland & Oregon & other states, bar none. Manly Honda is the best service center I have ever experienced in my over 80 years of driving in Calif. Maryland & Oregon & other states, bar none. More
Great service The service rep was very nice and friendly and eager to serve. I actually saw him running around to get an update on my car, and help another customer The service rep was very nice and friendly and eager to serve. I actually saw him running around to get an update on my car, and help another customer. Seriously....he ran! Now that's hustle. Unfortunately, I still think two hours from the time I got there, to the time I left, is too long for an oil change and tire rotation. Lesson learned. Next time I will just drop the car off. More
The best. Manly Honda never ceases to amaze me with how good they are. Efficient, skilled, considerate. The advisor and the shuttle driver were both outstandi Manly Honda never ceases to amaze me with how good they are. Efficient, skilled, considerate. The advisor and the shuttle driver were both outstanding. I can't imagine going anywhere else. More
Amazing service Bill Petty was very helpful He go Honda to cover the repair for us . it would cost us $900.00. We always take our car to manly Honda for all repai Bill Petty was very helpful He go Honda to cover the repair for us . it would cost us $900.00. We always take our car to manly Honda for all repair and maintenance Thank Bill More
Excellent customer service Had both our son and daughter's 2005 and 2006 Honda Accords respectively serviced on 4/23. Interactions with Nick, Jesse and Bill were all positive. Had both our son and daughter's 2005 and 2006 Honda Accords respectively serviced on 4/23. Interactions with Nick, Jesse and Bill were all positive. They were thorough and customer service was such that you felt like family. More
Oil change I had an appoiment at 1:30 for service B1 and I told them I only wanted an oil change he I got there I 1:00 pm and did not leave till 2:45 that is not I had an appoiment at 1:30 for service B1 and I told them I only wanted an oil change he I got there I 1:00 pm and did not leave till 2:45 that is not cool I had to reschedule my other appointments very bad service More
Excellent Customer service I had my 2010 Honda Civic serviced on 4/22/16. Bill Robertson was very helpful and professional. He spent time explaining exactly what was needed on m I had my 2010 Honda Civic serviced on 4/22/16. Bill Robertson was very helpful and professional. He spent time explaining exactly what was needed on my vehicle and was very thorough. I cannot express enough how impressed I was with the customer service I received working with Bill Robertson. As far as I am concerned Bill went above and beyond. As a very satisfied customer I have to say I feel Bill Robertson is a great asset to the service department at Manley Honda and his help was vary much appreciated. I have had my car serviced at another dealership in the past but because of the service I received by Bill, I will now be bringing my vehicle to your service department in the future. Thank you Bill for your help, it is very much appreciated. Thank You- Judy Cervelli More
Pretty darn good service will keep me coming back to Manly. The waiting area is pretty comfy, but there was no decaf tea available there will keep me coming back to Manly. The waiting area is pretty comfy, but there was no decaf tea available there More
Excellent help in an emergency When I experienced an on the road oil pressure emergency, I was barely able to make it in to the dealership for repair. Service advisor Hirbin Ceball When I experienced an on the road oil pressure emergency, I was barely able to make it in to the dealership for repair. Service advisor Hirbin Ceballos was wonderful in receiving me just before closing of the work day and getting my vehicle set up for inspection and service (without a prior appointment, of course). A situation full of panic and apprehension was transformed into one where I felt like I was in good hands. Over the following day and a half, I received updates and was handled with utmost courtesy and professionalism. I am grateful to the team at the Manly Honda Service Dept. and would recommend it to anyone. More
Manly service is good, but takes too long. Manly Honda does a good job on service, but the total time involved for service is longer than it should be. I had a 9:30 am service appointment. I Manly Honda does a good job on service, but the total time involved for service is longer than it should be. I had a 9:30 am service appointment. I arrived at 9:25. By the time I registered with Reception, it was 35 minutes before I saw a service advisor. When I did get to the service advisor, he was friendly, knowledgeable, and set up the service order. I had booked the appointment on line including the service items I needed. That was completely lost. If I hadn't called the previous day to inquire if the necessary parts were on hand, the service order would have been completely new. From the time the service order was written, it took over an hour for my car to be moved into the service bays. The service was scheduled for 2 to 2.5 hours. It took 5+ hours from my arrival to departure from the dealership. Even though the dealership is 30 miles from my home, in the future, I will drop the car off the night before service and pick it up the next night. Better to make two round trips than to waste most of a work day waiting for them to complete the service. Dave Ashby did a great job as service advisor, but the shop is too closely scheduled resulting in large time delays. More