Manly Honda - Service Center

Right hand vs left hand When I came in for my prescheduled appointment, I had to check in at the desk then sit and wait for almost 20 minutes for someone to basically hold my When I came in for my prescheduled appointment, I had to check in at the desk then sit and wait for almost 20 minutes for someone to basically hold my hand while he wrote up the service. I said what needed to be done when I made the appointment, why another "interview". I expect to just drop off my car and have the work done. On top of that, I had been told when I bought the car that my first oil change would be free. The hand-holder argued with me that they never do that. I had to make another appointment and bring in paperwork showing I was to be given a free oil change. I tried three times to make the second appointment before I was finally called back - after I left a message for the manager. I have not had good experience with Manly so far - in fact, I never should have bought the car from the condescending. lying salesman in the first place. More

Very customer focused Santiago Pizano listened completely to my concerns and took care of my car's needs. He walked me out to the car upon completion and made sure I had no Santiago Pizano listened completely to my concerns and took care of my car's needs. He walked me out to the car upon completion and made sure I had no further questions. More

Service Great experience! Santiago Pizano was the associate that assisted me and he was awesome. Quick to communicate and very friendly. Love the texting syst Great experience! Santiago Pizano was the associate that assisted me and he was awesome. Quick to communicate and very friendly. Love the texting system. Makes it so easy. Santiago was very helpful More

Good Work ...... bit hard to find My service needs were well addressed at this dealership. My B1 and 2 service ran me about 250 which is a bit high in my opinion There is the piece of My service needs were well addressed at this dealership. My B1 and 2 service ran me about 250 which is a bit high in my opinion There is the piece of mind that accompanies having servicing done at a dealership. They know the cars. I was told my battery was low and should be replaced. I thought that had been done recently but when I checked my honda folder I saw it was replaced in may of 2011! Honda was right. Nice people great cars! More

Great Service I was really impressed with the newly refurbished service center at Manley. It was bright,cheery, comfortable and very efficient. Not only that but t I was really impressed with the newly refurbished service center at Manley. It was bright,cheery, comfortable and very efficient. Not only that but they told me it would be an hour to have my oil changed and it only took 45 minutes. Unprecedented! John Barry More

Customer Service Acknowledged me when I walked in. Offered coffee and snacks. The waiting area is nice and has a TV. Bill explained everything perfectly. Received a te Acknowledged me when I walked in. Offered coffee and snacks. The waiting area is nice and has a TV. Bill explained everything perfectly. Received a text to give me an update. Used the shuttle service. Great experience. More

prompt and courteous oil change went well. car was finished on time but all of the tires on our brand new car, were under inflated to the point, of sensor notification. oil change went well. car was finished on time but all of the tires on our brand new car, were under inflated to the point, of sensor notification. More

major service We were on vacation. We were very happy with the service and they were able to accommodate much more work than we had scheduled. Gave us a loaner ca We were on vacation. We were very happy with the service and they were able to accommodate much more work than we had scheduled. Gave us a loaner car for the day. Great follow through. Very professional. More

Great Experience They are very professional and customer oriented. I appreciated that Dave took such great care of me! He was honest about everything that was going on They are very professional and customer oriented. I appreciated that Dave took such great care of me! He was honest about everything that was going on with my car (including the recall) and was super helpful and reassuring! More

Very helpful The service rep was very helpful and efficient in getting me done to leave. They finished up in just a few hours and had me on the road. The service rep was very helpful and efficient in getting me done to leave. They finished up in just a few hours and had me on the road. More