Manly Honda - Service Center

Bill Petty is a good customer relations person My prior visit to Manly was not a good experience in terms of the time it took them to service my car even with an appointment. I mentioned this to Bi My prior visit to Manly was not a good experience in terms of the time it took them to service my car even with an appointment. I mentioned this to Bill Petty and he promised to do better as I was going to find another repair shop if I was again waiting 3 hours for a simple service. Well, he really moved the process along and I was serviced in an acceptable amount of time. So I will return to Manly for my next service. Thank you Bill! More

Service Excellent service from Bill Roberson and Dave Ashby. This is the reason we keep coming back. We are on our 4th honda and only service here. Excellent service from Bill Roberson and Dave Ashby. This is the reason we keep coming back. We are on our 4th honda and only service here. More

Honda servicing 3/21 Whenever I go to Santa Rosa Manly Honda, it is always a pleasant expirence. The service never takes very long, and the staff is always helpful and eff Whenever I go to Santa Rosa Manly Honda, it is always a pleasant expirence. The service never takes very long, and the staff is always helpful and efficient. While waiting for my car, multiple members of the staff checked on everyone, asking if they wanted anything to eat or drink. They also had available multiple shuttle rides! I bought my car from the eureka dealership but I wish I would've got it here! Great dealership. Highly recommend. More

Good time The new building seems to set the mood for a good time! The employees seem happier and conveying that to clients. From offering a comfortable waiting The new building seems to set the mood for a good time! The employees seem happier and conveying that to clients. From offering a comfortable waiting area, treats, drinks, tv, and assistance, it made my wait great. More

Technician very knowledgeable and helpful I would definitely recommend friends and family great service. I like that I was reminded of my appointment and received a text and phone call when I would definitely recommend friends and family great service. I like that I was reminded of my appointment and received a text and phone call when my vehicle was completed. More

Integrity Friendly service, knowledgable repairs and honesty about what my car needs to have done! It is a beautiful service center and employees are helpful. I Friendly service, knowledgable repairs and honesty about what my car needs to have done! It is a beautiful service center and employees are helpful. I always recommend this dealership! More

Outstanding, Professional Service Manly Honda has been servicing my Accord since I bought it new in 2008. They have always been extremely professional and helpful. During my most rec Manly Honda has been servicing my Accord since I bought it new in 2008. They have always been extremely professional and helpful. During my most recent visit, for an airbag recall and new tires, I was amazed that they once again exceeded the excellent service that I have been accustomed to receiving from them. Outstanding staff and service! More

Prompt and Helpful I arrived at the service and parts department five minutes before their closing time with a locked radio that needed an access code to reactivate. Bil I arrived at the service and parts department five minutes before their closing time with a locked radio that needed an access code to reactivate. Bill was quick and helpful, but above his quick resolution of my problem, he had a positive attitude and I could tell he liked helping people. When he finished helping me with the radio I mentioned I also needed help with my key's battery. I was expecting him to maybe mention it was past their closing time (a reasonable statement actually), but instead he lead me to the parts department and I was helped with my key's dead battery there. This time it was also a quick and friendly exchange with the parts employee, Patrick. Overall, I was impressed with the positive attitude the team expressed. It's one thing to provide you with the necessary information and solutions, it's another to look like you enjoy doing it, and you're not in a rush to clock out and leave your workplace. Either this was an extremely good day for both of these gentlemen, or this Honda dealer is doing something right. More

Great Warranty Service My Honda Civic Hybrid IMA light came on recently, so I took the car in to Manly for diagnosis. They squeezed me in that day, and quickly diagnosed a My Honda Civic Hybrid IMA light came on recently, so I took the car in to Manly for diagnosis. They squeezed me in that day, and quickly diagnosed a failing battery pack. The part was under warranty, so they replaced it at no cost to me. They provided an Enterprise rental car at a reasonable rental rate while my car was in the shop. Car was ready on schedule, and the problem was resolved. More

GREAT customer service Upon your arrival, someone is always available to point you in the right direction. Vehicle is taken care of in a timely manner. Service advisor, Bill Upon your arrival, someone is always available to point you in the right direction. Vehicle is taken care of in a timely manner. Service advisor, Bill Robertson gets 5 stars for customer service. He is courteous and answers any questions even before you ask them. Very knowledgeable. I sold my Odyssey and bought an Acura RDX and continue to bring my vehicle to Manly for service because of Bill and the all around experience. Additionally, their shuttle service is awesome and Santiago also gets 5 stars!! More