Manly Honda - Service Center

Dead Battery Car wouldn't start 2 times over a weekend. Early Monday morning I left a message with my Service Adviser, Bill Robertson, that AAA had started my Hon Car wouldn't start 2 times over a weekend. Early Monday morning I left a message with my Service Adviser, Bill Robertson, that AAA had started my Honda that morning and I was coming in to Servicing, but didn't have an appointment. As I drove into Servicing, Bill came out before I even stopped. He had me leave car running and got started with the diagnosis. I did need a new battery which was quickly installed. Bill explained all about the new battery and the cost, making me feel confident about the choice. Waiting in the new Customer Lounge was a pleasure. I finally relaxed with the fresh hot cookies and vanilla coffee they have for customers. (Great new coffee machine.) Manly Honda and Bill Robertson turned a frustrating dead battery experience into a relaxing one. More

Great Service When I arrived the Honda Service Department, somebody was already present to take my keys and put my car on line for the service. Once I registered wi When I arrived the Honda Service Department, somebody was already present to take my keys and put my car on line for the service. Once I registered with the customer service, everything else was taken care of by Bill Petty. More

Outstanding service Quick, professional, courteous service always! The premises are very clean and pleasant. All the employees, regardless of function, are always ready Quick, professional, courteous service always! The premises are very clean and pleasant. All the employees, regardless of function, are always ready to assist, direct, and provide any information needed. More

Great Customer Service Knowledgeable customer support staff, attentive, willing to explain and answer questions. Keeps you informed on progress on repairs. Comfortable waiti Knowledgeable customer support staff, attentive, willing to explain and answer questions. Keeps you informed on progress on repairs. Comfortable waiting area. Excellent and attentive cashiers. More

Good time The new building seems to set the mood for a good time! The employees seem happier and conveying that to clients. From offering a comfortable waiting The new building seems to set the mood for a good time! The employees seem happier and conveying that to clients. From offering a comfortable waiting area, treats, drinks, tv, and assistance, it made my wait great. More

Technician very knowledgeable and helpful I would definitely recommend friends and family great service. I like that I was reminded of my appointment and received a text and phone call when I would definitely recommend friends and family great service. I like that I was reminded of my appointment and received a text and phone call when my vehicle was completed. More

Integrity Friendly service, knowledgable repairs and honesty about what my car needs to have done! It is a beautiful service center and employees are helpful. I Friendly service, knowledgable repairs and honesty about what my car needs to have done! It is a beautiful service center and employees are helpful. I always recommend this dealership! More

Bill Petty is a good customer relations person My prior visit to Manly was not a good experience in terms of the time it took them to service my car even with an appointment. I mentioned this to Bi My prior visit to Manly was not a good experience in terms of the time it took them to service my car even with an appointment. I mentioned this to Bill Petty and he promised to do better as I was going to find another repair shop if I was again waiting 3 hours for a simple service. Well, he really moved the process along and I was serviced in an acceptable amount of time. So I will return to Manly for my next service. Thank you Bill! More

Service Excellent service from Bill Roberson and Dave Ashby. This is the reason we keep coming back. We are on our 4th honda and only service here. Excellent service from Bill Roberson and Dave Ashby. This is the reason we keep coming back. We are on our 4th honda and only service here. More

Honda servicing 3/21 Whenever I go to Santa Rosa Manly Honda, it is always a pleasant expirence. The service never takes very long, and the staff is always helpful and eff Whenever I go to Santa Rosa Manly Honda, it is always a pleasant expirence. The service never takes very long, and the staff is always helpful and efficient. While waiting for my car, multiple members of the staff checked on everyone, asking if they wanted anything to eat or drink. They also had available multiple shuttle rides! I bought my car from the eureka dealership but I wish I would've got it here! Great dealership. Highly recommend. More