7,684 Reviews of Manly Honda - Service Center
I was very pleased with the service. Obviously they know their business and have a formula for success. Hopefully all Honda lines will move away from combustion engines to some even more Obviously they know their business and have a formula for success. Hopefully all Honda lines will move away from combustion engines to some even more service affordable for the people. More
Excellent customer service fast and explain everything in clear very hopeful and she is explaining to extend the warranty and advise and how will contact for that clear very hopeful and she is explaining to extend the warranty and advise and how will contact for that More
As usual the service and professionalism of the staff was amazing in special Jose Rocha Jr. on Service department and Rebekah Jones on Rental service. Thank you for the extra mile Jose. amazing in special Jose Rocha Jr. on Service department and Rebekah Jones on Rental service. Thank you for the extra mile Jose. More
In the past I have had excellent service at this location. This last time our service representative did not give us necessary information, did not return calls and caused us needless trips to the location. This last time our service representative did not give us necessary information, did not return calls and caused us needless trips to the service center More
Katie is knowledgeable and exceptional. She had a two day job, done in a day. She is courteous and professional. It was a great experience. She had a two day job, done in a day. She is courteous and professional. It was a great experience. More
I was a great experience and it was fast My car adviser was really nice and helpful was really nice and helpful More
I recently had my 2017 Honda Fit serviced at your dealership and I must say I was quite taken aback by the cost. Nearly 2,000 dollars for a vehicle with 90k miles and no significant issues outside of dealership and I must say I was quite taken aback by the cost. Nearly 2,000 dollars for a vehicle with 90k miles and no significant issues outside of wiper blade repair seemed excessive to me. Additionally, the diagnostic conducted during the visit did not provide a proper explanation or common sense reasoning for all the services that were conducted. I understand the importance of routine maintenance but as a customer, I want to feel like I am informed about the services being done on my vehicle. The service advisor just started attacking on unnecessary services. I mentioned to the service attendant that I avoid dealership services because of the tendency to overcharge, which I avoided, only doing basic fluid services at the quick lube places. However, despite my concerns, I left with services that I felt were not needed. For instance, I was charged $900 for a valve adjustment on my small 4-cylinder car, which seems excessive. Furthermore, a wheel alignment was done even though the diagnostic test showed only one tire to be .1 degrees off camber, and the car wasn't pulling or misaligned at all. As a loyal Honda customer, I trusted your dealership to fix only what needed fixing. Instead, I feel like every service in the book was conducted solely based on the fact that it had not been done before. I was taken advantage of and provided services my car did not need. It is disappointing to feel like I cannot trust your dealership to provide honest and quality service. My expectation is that my car would be assessed and I would be contacted and notified which services were absolutely necessary. Instead I was charged for services my car did not need. More