Manly Hyundai

Great Professional Service! Listened to my needs and simplied delivered. Also provided other options as well as financial plans. Great dealer great people. This is the second ca Listened to my needs and simplied delivered. Also provided other options as well as financial plans. Great dealer great people. This is the second car I purchased with them in 6 months. More

Excellent help The service was really great . I loved the way Tony explained everything step by step really great guy thanx Tony . Totally recommend him and the dea The service was really great . I loved the way Tony explained everything step by step really great guy thanx Tony . Totally recommend him and the dealership. Excellent customer service, I will defenently be getting another car here. More

Great experience Curtis was great, answered all my questions wasn't pushy,knew I was short on time moved everything along quickly and got me a great deal on the Santa Curtis was great, answered all my questions wasn't pushy,knew I was short on time moved everything along quickly and got me a great deal on the Santa Fe. I will definitely come back and recommend Curtis and Manly Hyundai to anyone. More

Repeat Customer Edgar Medina was very helpful. He made himself available when it was convenient to me, which were not his usual hours of work.He was very knowledgeab Edgar Medina was very helpful. He made himself available when it was convenient to me, which were not his usual hours of work.He was very knowledgeable about the cars i.e. mechanical differences between the Elantra and the Sonata, why one car cost more or less than another, how to use the digital system.. More

I was given an unsafe car that was filthy. I was told that my car was ready on Friday, September 30th in the afternoon. When I arrived to pick up the car at 6pm, I was then told the service dep I was told that my car was ready on Friday, September 30th in the afternoon. When I arrived to pick up the car at 6pm, I was then told the service department ran out of time and was not able to clean my car that day. I would also like to add that I was told this was I was handed the keys. I find this extremely unprofessional because I was told the car was ready hours prior to my arrival. My sales rep told me I could bring the car back in next week to have it cleaned. After I drove off and further inspected the car, I contacted him immediately and told him I wanted the car cleaned as soon as possible and that I was disappointed in the condition of the interior. Even after reaching out to my sales rep, I was not given a confirmed time to return to have the car cleaned. I reached out again on Monday and was told to bring the car in to be detailed. Fast forward to today, Monday October 3rd. I brought my car in to be detailed and the car was returned to me in the exact same condition I dropped it off as. Let me repeat that for clarity. My car was returned to me in the exact same condition I dropped it off as. The car wasn't even vacuumed and nothing was wiped down. The cup holders were dirty and the seat belt buckles have a sticky substance on them. I wish I could attach photos because my car is in an unacceptable condition. I immediately told my sales rep that the car had not been cleaned and he responded very rudely and told me I was wrong. He refused to view the dirty vehicle and told me I could bring it back on Thursday. Resolution: After returning home with a dirty vehicle, I contacted a manager over the phone and was told to bring my car back in the same day (Monday, October 3rd). I was given a rental for the night and told my car would be cleaned in the morning. I picked up the car today (Tuesday, October 4th) and it was very clean. I spoke with a manager who was very kind and understanding of the situation. He gave me a one free oil change for the inconvenience. Overall, I feel that my time was disrespected here. It's hard to resolve an issue such as this because I have missed 4 days of work due to the condition of that car. I work for Uber full time so I either needed to pay out of pocket or wait for the car to be detailed. Receiving a clean car is not a perk of this inconvenience, it is simply the standard in which I should have received the car in. 10/19/16: I wanted to update my review to include another side of my experience. My car has broken down twice within the first three weeks of purchase. On the 12th day of owning this vehicle, I brought the car into Hyundai to be inspected because the car wasn't shifting correctly and could not reach high speeds. I was told it was covered under my Nissan warranty and Manly's Hyundai was not responsible. I was forced to then drive this unsafe car to the dealership and denied a rental car for the inconvenience. A week later and my car is back at the Nissan dealership for another repair that Manly's didn't catch on the inspection. I find it suspicious that these things would be overlooked during an inspection and unacceptable that Manly's has provided me with no further assistant on a vehicle I purchased from them less than 30 days ago. I would never recommend buying a used car from this place. It's quite apparent that once you sign the papers for your vehicle, Manly's no longer cares for the customer experience. I have witnessed this through them expecting me to take a dirty vehicle after purchase and the refusal to assist in car repairs that happened within the first two weeks of purchase. More

Awsome experience! I am highly pleased with my overall experience at buying my new car! Tony answered all of my questions and most important, he was very patient even th I am highly pleased with my overall experience at buying my new car! Tony answered all of my questions and most important, he was very patient even though i could not make a decision. I highly recommend finding Tony for an awsome experience! More

Great transaction with highly qualified team! I did an online inquiry and received a personal response within less than an hour. We arranged an appointment. During the appointment, the Internet I did an online inquiry and received a personal response within less than an hour. We arranged an appointment. During the appointment, the Internet Sales Agent and the Sales Manager spent a great deal of time helping me know all options which were available for trading in my Hyundai Tucson and purchasing a Hyundai Accent. The Finance Manager was thorough and detailed and went out of his way to help me. Another Sales Agent went to great lengths to help me then receive my car on a day when my original Sales Agent was off work (The Sales Agent, Erik Lund, actually arranged with The Sales Agent, Joe Reid, to help me on Erik's day off - I really appreciate this seamless customer service). Erik Lund and Joe Reid are exceptional with their caring and dedication to providing the highest form of customer service. I really appreciate the entire team effort to help me obtain my new car. I love love love the Hyundai products for their safety, efficiency, style and many standard options, and performance! Thank you thank you thank you. I already love my new car. Rachelle S. More

Great experience! We went to Manly after being turned down for financing at a few other dealerships. We met with Mike Warren who was amazing! He listened to our situati We went to Manly after being turned down for financing at a few other dealerships. We met with Mike Warren who was amazing! He listened to our situation and was completely dedicated to helping us out. We went in hoping we might be able to get financed and a semi-decent car. Mike got us not only a perfect car and exactly what we needed, but financing at a lower rate than we expected! Not only did he help us in our situation now, he really gave us some great advice on managing our credit and the do's and dont's for the future. We were also fortunate enough to be helped out by Ray, who was funny and kept us relaxed while waiting for our keys. Ray even gave us tickets to the Indy car race at Sonoma raceway! The whole expierence was more than we ever expected and we are so grateful to everyone at Manly for everything they did for our family. Highly recommended!!!!!! More

My Manly Sonata Joe Reid was my contact at Manly. I told him that I was shopping to replace my 2007 Accord. I was visiting Handel Honda and Jim Bone Kia to test Ac Joe Reid was my contact at Manly. I told him that I was shopping to replace my 2007 Accord. I was visiting Handel Honda and Jim Bone Kia to test Accords, Optimas and the Sonata with Joe. He was very thorough and professional in his presentation of the Hyundai products and history. Joe was the best prepared and most knowledgeable of the sales people I dealt with at the three dealerships. The cars were all fairly comparable and good products. The salesman that did the most complete job including getting me with the financial guy, I have forgotten his name (he lives in Cotati), who did very quick work on the financing. More

Great customer service From the moment I waked in, Edgar was very patient with me and my girls. I couldn't decide if I wanted a pre-owed or a new. He showed me every vehicle From the moment I waked in, Edgar was very patient with me and my girls. I couldn't decide if I wanted a pre-owed or a new. He showed me every vehicle I asked and was happy to do so. More