Manly Hyundai

Hyundai Review I purchased a used 2023 Hyundai Santa Fe on Monday, June 2nd, 2025, and it has been one of the worst customer service experiences I’ve ever had. I was promised the car would be fully deta on Monday, June 2nd, 2025, and it has been one of the worst customer service experiences I’ve ever had. I was promised the car would be fully detailed and leave the dealership looking perfect. That never happened. I waited one week, nothing. Two weeks, still no contact. Despite me reaching out multiple times, Jaime, the salesperson, never once returned my call, provided an update or followed up. Finally, I was told to bring the car in for a detail on Friday, June 13th. I was given a rental, but then told later that day was told they didn’t have time to do the work. I had to again take time out of my day, return the rental, pick up my car, completely wasting my time. They also claimed someone tried to contact me to schedule, but I received no call, no voicemail, no message. On that same Friday, I finally got a call and scheduled the detail for Monday, June 16th, exactly three weeks after I bought the car. I dropped it off at 9 am, and once again, I heard nothing all day. I showed up at 5:30 p.m. to find my car done, but still with clear issues, smudges all over the speedometer, fingerprints on the rear door. I asked to speak to the general manager, who was “unavailable,” and instead met with Tom, who promised that the head detailer would come to me, leave a rental, and fix the missed areas. That follow-up? Never happened. And to make it worse, the service staff I interacted with that day were incredibly dismissive and cold. The person assisting with the rental couldn’t even be bothered to be polite. It was clear they didn’t care how frustrated I was. The only two people who showed kindness and professionalism was Ben in their finance department and the sales manager Ehab. They seemed to be the only ones to care about the customer experience. Bottom line, Hyundai was attentive until they got the sale. After that, the follow through was nonexistent. It was disorganized, careless, and flat out disrespectful. I will never return to this dealership, and I highly suggest anyone thinking of buying from them thinks twice. More

The team was excellent. Unlike some dealerships, the staff was knowledgable about electric vehicles and could answer some pretty technical questions. The lease deal they arr Unlike some dealerships, the staff was knowledgable about electric vehicles and could answer some pretty technical questions. The lease deal they arranged was amazing. With my trade in I walked away with a low monthly lease and no cash out of pocket. Overall a great experience. More

Manly’s sales team are great! The process was so quick and easy, and I didn’t feel pressured at all to spend more than I wanted. My dealership of choice for sure! The process was so quick and easy, and I didn’t feel pressured at all to spend more than I wanted. My dealership of choice for sure! More

One of the best car sales persons we’ve ever experienced. Great combination of superior product knowledge, transparency, helpfulness and appropriate sales approach. Great combination of superior product knowledge, transparency, helpfulness and appropriate sales approach. More

Had it not been for Rachel, I wouldn't have had a seemless and wonderful purchase. seemless and wonderful purchase. More

My representative was Olena and everything is smooth and helpful. I highly recommend this dealership to buy or sale the car's. Its my best experience with this representative Olena. helpful. I highly recommend this dealership to buy or sale the car's. Its my best experience with this representative Olena. More

We are pleased with the service we received from Olena and Ehab at Manly Hyundai. and Ehab at Manly Hyundai. More

Tony and Ehab were an awesome sales team to have orchestrate all of the stress. Within 24 hours, I had a perfect fit car that fits my situation better than I could’ve hoped. After taking me off the orchestrate all of the stress. Within 24 hours, I had a perfect fit car that fits my situation better than I could’ve hoped. After taking me off the pretty & expensive car with high miles that I could have that day.. they showed me a car that was much newer, lower miles just as nice but has much higher value. They saved me from a bad deal.. and I’m buying my car here from now on, you should too. More

Amazing guy! Helped my parents and I so much with my first car. Can't wait for my trips. Helped my parents and I so much with my first car. Can't wait for my trips. More

He was amazing and very kind to us. He helped us out very much. He was very kind to my parents and supported us through decisions about cars. Without his help I do not know what I could He helped us out very much. He was very kind to my parents and supported us through decisions about cars. Without his help I do not know what I could do. God bless him and his work. More