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Manly Hyundai - Service Center

Santa Rosa, CA

4.7
373 Reviews

373 Reviews of Manly Hyundai - Service Center

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February 08, 2022

I was treated with respect and Laura had great customer service. I would highly recommend others to come here for any service their Hyundai may need. More

by MSanchez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Stout
February 07, 2022

Not good to wait 4.5 hrs for an oil change.never said til the end low staff. Bad deal, bring your business and phone charger w you.phone was dead and calls waiting for call back More

by 1vg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Stout
February 04, 2022

First time using this dealership.I found the people very First time using this dealership. I found the people very quick to respond, through, and professional. More

by kluczniks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2022

They are easy to get to, helpful and friendly employees, and a clean showroom/waiting room. More

by garnetstar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Mercado Vega, Tammy Kelleher, Laura Stout, Josh Switzer
Feb 02, 2022 -

garnetstar responded

My car was finished earlier then expected and freshly vacuumed, which was awesome. I didn't get the names of the techs that worked on my car, but I want to thank them too.

February 02, 2022

Service was very good. Unfortunately, I can go to oil stop, and get an oil change in 30 minutes. They did rotate the tires, brake and tire wear checks, but You can get it done much faster at other places More

by davewebber19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2022

From start to finish this was an excellent experience and it was exactly as it should be. Very personal and efficient at the same time. More

by julilederhaus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Medina, Laura Stout, Jesse Parra, Josh Switzer
February 01, 2022

Took my car in to get a nail removed from my tire. Instead I got an oil change I did not need and the tire was instead noted as “needs fixed.” The very thing I needed fixed you didn’t even bother to f More

by Moon15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jennifer Crouch
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Kelleher, Laura Stout
Mar 21, 2022 -

Manly Hyundai responded

Dear Moon15, This is Jeff (J.D) Dantzler, I'm the General Manager here and would really appreciate a chance to make this up to you. Please call me at your earliest convenience. My direct line is 707-535-1124. Your time is valuable and I would be very thankful to learn more about your visit and hopefully earn the opportunity for another chance. Sincerely, J.D Dantzler

January 29, 2022

Given that shipping issues meant all the parts weren't available, Manly kept me informed. All but one issue was resolved, the last awaiting a part. An employee drove me to, and picked me up from, a sho More

by Janice_mckevitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John ?, he drove me to shopping
January 29, 2022

My rep was awesome per usual. She makes the experience worth it. I hope all employees learn from here and all customers have the experience I have every time More

by dasims24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Stout
January 28, 2022

Service dept has improved with quicker response at the desks with more help & quicker phone response. Mechanics have always done a great job! More

by PL
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Kelleher
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