Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
374 Reviews of Manly Hyundai - Service Center
Sort by
November 08, 2023
Vehicle in for factory recall. Had to wait 3/4 of an hour before service rep reached me. Unacceptable wait. FAR TOO LONG! To their credit, dealer provided a loaner vehicle. Had to wait 3/4 of an hour before service rep reached me. Unacceptable wait. FAR TOO LONG! To their credit, dealer provided a loaner vehicle. More
by Jon
Employees Worked With
Cesar Lopez
October 31, 2023
Excellent and prompt help from Michael in the parts department. He was willing to go beyond dealing parts and helped me address a problem with my car's license plate installation. For a walk-in service department. He was willing to go beyond dealing parts and helped me address a problem with my car's license plate installation. For a walk-in service that's not paid nor on the books, thanks for seeing my problem in and out the door! More
by Eddie
Employees Worked With
October 27, 2023
They are very busy but as efficient as they can be. Their front desk staff that checks you in are both knowledgeable and efficient, yet come across as friendly which is pretty unusual these days. Their front desk staff that checks you in are both knowledgeable and efficient, yet come across as friendly which is pretty unusual these days. More
by pkthor01
Employees Worked With
Laura Stout
October 27, 2023
I’m quite sure Laura has read a “how to succeed in business book” - she always under- promises and over-performs. I enjoy interacting with her and watching how she makes every customer feel welcome. business book” - she always under- promises and over-performs. I enjoy interacting with her and watching how she makes every customer feel welcome. She actually seems to enjoy her job and it shows. More
by SM
Employees Worked With
Laura Stout
October 23, 2023
I had a bad experience. It took weeks to get an appointment. I was left standing in line for a full half hour (no chairs or benches). They tried to sell me on more work. Th It took weeks to get an appointment. I was left standing in line for a full half hour (no chairs or benches). They tried to sell me on more work. They told me they’d call at 2 pm and didn’t. I had to call twice. The car wasn’t ready u til nearly 5. We hit rush hour traffic. While I paid the guy told me he had tried to call me to authorize changing the cabin air filter but hadn’t. Then I waited for another ten minutes while he found my car. All in all a very bad experience. I won’t be back. More
by Unhappy person
Employees Worked With
Cesar Lopez
October 15, 2023
Cesar Lopez in the service Dept is very professional, courteous and efficient. They also have a coffee machine and snacks while you wait for your car and wash it for free!! courteous and efficient. They also have a coffee machine and snacks while you wait for your car and wash it for free!! More
by eileenrattan
Employees Worked With
Cesar Lopez
October 06, 2023
Wonderful! !!!!! Jenn made everything so easy and hassle free, not your typical experience buying a vehicle, THANK YOU!!!! !!!!! Jenn made everything so easy and hassle free, not your typical experience buying a vehicle, THANK YOU!!!! More
by bbwilliamson1
Employees Worked With
September 29, 2023
I ordered a touch-up paint for my car and both times the color was not correct. The factory kept sending the wrong color. Margarita was so easy to work with as she is very professional, friendly and has a color was not correct. The factory kept sending the wrong color. Margarita was so easy to work with as she is very professional, friendly and has a positive attitude. I hope Manly Hyundai acknowledges her as a top employee because these days too many people who work with the public really don't care. If I was in a position to hire an employee like Margarita, she would be at the top of my list. She deserves a 100 not a 10 rating! More
by kathrynkelly
Employees Worked With
Margarita, Parts Department
September 27, 2023
Laura was friendly and helpful Car was processed as advertised Even got a free car wash unasked Liked the detailed print out of Multi-point inspection advertised Even got a free car wash unasked Liked the detailed print out of Multi-point inspection More
by jamnk
Employees Worked With
Michael White
