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Maple Hill Auto Group

Kalamazoo, MI

4.7
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

August 19, 2021

My service experience was the best ever and ever and ever and ever and ever and ever and ever. Everyone was great! Cassie, Che, Andrea, and Lauren. More

by dmrich1126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Dawes, Jeff Daniel, Cassandra Westfall, Lena Grubb, Andrea Darnell, Che Lopez, Lauren Armbruster
Aug 19, 2021 -

Maple Hill Auto Group responded

Thank you, so much! We look forward to working with you in the future. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

August 19, 2021

Amazing service. From ordering my car and taking delivery to stopping in to get a quick diagnostic to ensure everything is running properly for my trip. Free car wash anytime. The service is top of the gam More

by NANI.SHALOM0127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Lawrence, Rick Milbeck, Cassandra Westfall, Amie Freeman, Lena Grubb, Misty Figg, Hannah Seal, Che Lopez, Lauren Armbruster, DAN TAYLOR
Aug 20, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

August 18, 2021

I’ve always taken my Subaru Outback to Maple Hill Auto Group for oil changes and my car is now 4 yrs old. I love my car and I know the quality of service is the best here so that’s why I get my car servi More

by Patty118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I didn’t work with anyone in Sales or Finance!!! Why do I have to pick one?, Michael Zinger, Lauren Armbruster
Aug 19, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us; we truly appreciate it. We are happy to hear that you continue to have great experience here with our service department. We understand your feelings about not wanting Misty to work on your vehicle, we do have a note in your file about that. If you need anything in the future please let us know. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

August 18, 2021

Everything about the dealership experience went smoothly without any pressure. Sales & Finance worked together seamlessly. Very pleased. I have to come up with 25 words, so this is fill! :) More

by SUGILBERT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Farho, Phil Lawrence, Kevin Poffenberger
Aug 19, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us; we truly appreciate it. We are happy to hear that you had a great experience with our sales and finance departments. If you need anything in the future please let us know. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

August 18, 2021

Phil did a great job on selling the car. I have had great experience with maple hill in the past with buying cars. And I hope to have good service and everything in the future.. More

by SCI48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Lawrence, Kevin Poffenberger
Aug 19, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us; we truly appreciate it. We are happy to hear that you had a great experience with Phil here in our sales department. If you need anything in the future please let us know. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

August 18, 2021

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by BSTEW77275
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric Russell
Aug 19, 2021 -

Maple Hill Auto Group responded

Thank you for the 5 star review! We really appreciate it. Let us know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

August 17, 2021

These guys were great!! I would recommend this dealership to anyone. I did this all via email and phone, which I loved. The only in-person session was picking up and paying for the car. More

by MARY.BRACE
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Poffenberger, Jacob Prieto, Matt Taylor
Aug 17, 2021 -

Maple Hill Auto Group responded

We are so happy to hear all about your wonderful experience. We hope you enjoy your new vehicle and look forward to working with you in the future. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

August 17, 2021

I was pleasantly greeted by a young lady who seemed very knowledgeable about the Subary Legacy. I was waiting for my car in the waiting area for about 30 minutes and a young man came in and explained to me More

by ASTRO5105
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Aug 17, 2021 -

Maple Hill Auto Group responded

Thank you, so much! We love to hear all about the wonderful experiences our customers have. If there is ever anything else we can do for you, please, let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

August 17, 2021

I had a great time buying my new Subaru Outback - but used one of the used car sales folks, Dennis. He has been very good with our family over the years. My trip to see a Subaru salesman did not go quite More

by DAWNSTURE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Schurman, Kevin Poffenberger, Matt Taylor
Aug 19, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us; we truly appreciate it. We are happy to hear that you had a great experience with both Dennis and Matt. If you need anything in the future please let us know. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

August 15, 2021

As always the service I received from Maple Hill was excellent. In and out in good time. Everything was done to my satisfaction. Staff is friendly and courteous. More

by ZIPPY621
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric Russell, Jeff Daniel
Aug 16, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

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