
Maple Hill Auto Group
Kalamazoo, MI
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5,137 Reviews of Maple Hill Auto Group
Excellent dealership. We have purchased multiple vehicles from Maple Hill, including Subarus, a Hyundai, and an Audi and have had great sales and service experiences with each. We highly recommend. vehicles from Maple Hill, including Subarus, a Hyundai, and an Audi and have had great sales and service experiences with each. We highly recommend. More
I have very good service when I go in. I wait for my car, so the lounge is great and I can set and check out the news or whatever is playing on the television. I get a drink and a snack and wait. The car, so the lounge is great and I can set and check out the news or whatever is playing on the television. I get a drink and a snack and wait. The staff are pleasant, well versed, and know what they are doing. The only negative, I was early and waited at the door 10 minutes for them to open. I am caretaker for my husband and time is important to me. More
Everyone we encountered was nice and helpful. The main gentlemen that took care of us gave us updates and answered all of the questions I had. gentlemen that took care of us gave us updates and answered all of the questions I had. More
Very good customer service, everything was explained to me that was done to my crosstrek . Waiting area was very clean also. Employees wore masks 👍Everyone was very nice. me that was done to my crosstrek . Waiting area was very clean also. Employees wore masks 👍Everyone was very nice. More
Maple Hill has had my Hyundai Tucson for 5 months! I get no updates and I STILL don't know when it will be ready. It took them 6 weeks just to look at it after complete engine failure. I will NEVER buy a ca no updates and I STILL don't know when it will be ready. It took them 6 weeks just to look at it after complete engine failure. I will NEVER buy a car that requires Maple Hill to service my auto. More
Timely service. Nice staff. Better to call for appointment rather than doing online scheduling (it’s outsourced and you communicate via text). When I called dealership directly I received wonderfu appointment rather than doing online scheduling (it’s outsourced and you communicate via text). When I called dealership directly I received wonderful service and easily made my appointment. My oil change/tire rotation took about an hour. Nice waiting room. More
Jacob is the best. Very knowledgeable, but not pushy. He's the best salesperson to work with! This is the second car we have purchased through him and will recommend him to anyone who asks. He's the best salesperson to work with! This is the second car we have purchased through him and will recommend him to anyone who asks. More
The service was fine, as usual. The problem was that most of the employees aren’t masking, even though the cdc has asked everyone to do so regardless of vaccination status because of the Delta variant of Cov of the employees aren’t masking, even though the cdc has asked everyone to do so regardless of vaccination status because of the Delta variant of Covid. I was uncomfortable getting in my car and driving after not knowing who had been inside of it. More
We have purchased two vehicles from this dealership and over all our experience was great. Thank you Mike Zinger for your assistance and great customer service. over all our experience was great. Thank you Mike Zinger for your assistance and great customer service. More
Had wonderful supply of inventory in Subaru which allowed us to test drive vehicle. Our local dealership did not have any stock to test drive before making decision. Sales staff extremely attentive and owner us to test drive vehicle. Our local dealership did not have any stock to test drive before making decision. Sales staff extremely attentive and owner stopped in during process to thank us for purchasing vehicle. Wonderful buying experience More