
Maple Hill Auto Group
Kalamazoo, MI
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5,137 Reviews of Maple Hill Auto Group
Friendly and Prepared. Communicative and Professional. Overall, service provided by all is terrific. Hannah was extra helpful scheduling for additional service needs. I'd recommend Maple Hill! Overall, service provided by all is terrific. Hannah was extra helpful scheduling for additional service needs. I'd recommend Maple Hill! More
Came in for a recall, and Service fixed it, along with updating my rear brakes, in half the time they estimated. Price for brakes seemed reasonable. Not sure whom I worked with (masks being necessary), bu updating my rear brakes, in half the time they estimated. Price for brakes seemed reasonable. Not sure whom I worked with (masks being necessary), but she was clear and helpful. More
Service advisor and staff were amazing. Hanna you're the best and the car is running great. Appreciate the reward for being patient! Soriano Family best and the car is running great. Appreciate the reward for being patient! Soriano Family More
Great staff, friendly and pro-active with all service matters. Scheduled service a few days ahead and the attention was first rate. Reasonable service rates so they get all service business. Car was p matters. Scheduled service a few days ahead and the attention was first rate. Reasonable service rates so they get all service business. Car was purchased from Maple Hill to begin with. More
everything went smoothly as I have come to expect from this Group. And they have a great waiting area with drink and snacks. What more does one want in this world? this Group. And they have a great waiting area with drink and snacks. What more does one want in this world? More
I have had very good service at Maple Hill. They do a thorough inspection and provide friendly service. The waiting room is comfortable and always clean. thorough inspection and provide friendly service. The waiting room is comfortable and always clean. More
Professional, friendly, honest. I had another great experience while entrusting my vehicle to Maple Hill Auto’s Hyundai service department. They have kept it running for almost 200,000 miles with no p experience while entrusting my vehicle to Maple Hill Auto’s Hyundai service department. They have kept it running for almost 200,000 miles with no problems. More
After repairs got car on Friday and the next day check engine light was back on. Called and left message I was bringing car back on Monday. When I dropped off car on Monday, no loaner was available. I engine light was back on. Called and left message I was bringing car back on Monday. When I dropped off car on Monday, no loaner was available. I waited ~1hr, and they were able to run diagnosis, which indicated the sensor which they had replaced as part of original service was faulty. A loaner vehicle was quickly arranged. Staff was very friendly and helpful. In general, it appears Subarus are more expensive for maintenance and repair, however, most of our Subarus have lasted beyond 250,000 miles; so you get what you pay for. More
Very happy with the service except for the fact that the last two times I have had to get parts ordered, I was never called when they came in. I had to call in myself to check on them and then schedule the last two times I have had to get parts ordered, I was never called when they came in. I had to call in myself to check on them and then schedule the appointment. More