Back

Maple Hill Auto Group

Kalamazoo, MI

4.7
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

Directions

By Type

5,137 Reviews of Maple Hill Auto Group

April 22, 2021

Very efficient and professional. Work was done in the time frame promised. They identified and fixed another issue during the visit. It was easy to set an appointment. More

by GUILTINAN.1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall, Lena Grubb
Apr 23, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Amie Freeman Customer Support Specialist afreeman@maplehillauto.com 269-342-6600

April 22, 2021

They did my recall without another appointment which was great and I will sleep better. and i need a few more words to finish this which is stupid More

by BRUCE.D.SHANNON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amie Freeman
Apr 23, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Amie Freeman Customer Support Specialist afreeman@maplehillauto.com 269-342-6600

April 22, 2021

After a brief confusion about a transmission service, my vehicle was serviced plus the service department performed for free a four wheel alignment to make up for the confusion. Ask for Hannah to take care More

by E.TORRES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
Apr 23, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Amie Freeman Customer Support Specialist afreeman@maplehillauto.com 269-342-6600

April 21, 2021

Love this place! Never a bad experience 🙏 I have bought two new cars here and the process is as smooth as the service! Thank you! More

by Hannahleigh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Simmons, Jon Gates, Jeff Daniel, Tim Born, Kelsey LeRoy, Hannah Seal
Apr 21, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you continue to have great experiences in our sales and service departments. If there is anything else we can assist you with, please don't hesitate to reach out. Amie Freeman Customer Support Representative afreeman@maplehillauto.com 269-342-6600

April 21, 2021

My experience was awesome, I took my 2017 Forester in for some work, you pull in their indoor service area and was immediately greeted by a friendly young gal, in minutes she pulled my loaner car in and way More

by VANSCHOICK57
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
Apr 21, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

April 21, 2021

Maple Hill was / is a very easy experience. No hard sell, easy to talk to and I like the fact that if they don't know the answer to a question they find it instead of most dealerships that just make so More

by Derek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Heckman, Bruce Balestri, Tim Born
Apr 21, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Bruce. If there is anything else we can assist you with, please don't hesitate to reach out. Amie Freeman Customer Support Representative afreeman@maplehillauto.com 269-342-6600

April 21, 2021

Excellent as always. The routine oil change was timely and completed in a professional manor. Thanks so much! You guys rock! Douglas J. Phillips 2020 Forrester Owner More

by 1984PDPHILLIPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Apr 21, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can assist you with, please don't hesitate to reach out. Our customers rock too! Amie Freeman Customer Support Representative afreeman@maplehillauto.com 269-342-6600

April 21, 2021

Very quick routine maintenance appointment and communication about my vehicle. Felt like they cared and really wanted me to know what was needed. Also very helpful with ideas for checkups prior to More

by MJKANAAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall, Amie Freeman, Andrea Darnell
Apr 21, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can assist you with, please don't hesitate to reach out. Amie Freeman Customer Support Representative afreeman@maplehillauto.com 269-342-6600

April 21, 2021

everybody was great, took no time at all, while they serviced my old car i met with bruce and purchased a used car to replace the one i brought in for service More

by BOYBRAD50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Balestri, Steve Nutt
Apr 21, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service and sales departments. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

April 21, 2021

My experience with Maple Hill Auto group was great! Be sure to ask for Dempsey! He did a great job taking care of my wife and I helping us to purchase the car we wanted! Would definitely go here for our n More

by GABEWILSON5274
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Heckman, Dempsy Bluman, Tim Born
Apr 21, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Dempsy. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

...
199
...