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Maple Hill Auto Group

Kalamazoo, MI

4.7
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

April 26, 2021

Great service and attention. Che was very informative and provided detailed info on what was done and needed to be done. Best Volvo dealership in Michigan. More

by DAYJOHNM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Che Lopez
Apr 26, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience in our service department with Che. If there is anything else we can assist you with, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

April 26, 2021

Every employee I’ve had the pleasure of being in contact with, both sales and service, are knowledgeable, professional, and friendly. The vehicle updates sent to me make maintaining my vehicle easy. More

by DMCKEE52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hodgson
Apr 26, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience in our service and sales departments. If there is anything else we can assist you with, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

April 26, 2021

I had my car in for regular maintenance. Che was very efficient and called me promptly when my car was ready. He carefully went through everything that was done to the vehicle. More

by BULTEMAKATE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Che Lopez
Apr 26, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience in our service department with Che. If there is anything else we can assist you with, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

April 26, 2021

Great service, always! Steve is always above and beyond friendly, informative, professional and never disappoints. I always look forward to coming in for service. Steve is the best! More

by RRLARAWAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
Apr 26, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience in our service department with Steve. If there is anything else we can assist you with, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

April 23, 2021

Cassandra was wonderful. She was knowledgeable, and when she needed more info she was able to get me the answers I needed. I felt she was honest with me, and tried her best to get the job done and keep the More

by MONASABO3709
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Apr 26, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department with Cassandra. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

April 23, 2021

Efficient, friendly, comfortable place to wait. Work was done when promised. There was a problem of low tire pressure as I was driving out. They fixed it and I was on my way. More

by RJAFFELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Apr 26, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

April 23, 2021

I had a windshield replaced and the eyesight system recalibrated. It took about 4 hours total. Everything went smoothly. Nice clean service area and waiting room. More

by KEJANDAHL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Apr 26, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

April 23, 2021

All issues were fixed in a timely manner. Pricing was acceptable. Service advisor was excellent and worked hard to to handle and teach us how to handle a specific problem in the future. Well done. Loa More

by DAVESAYLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Apr 26, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

April 23, 2021

Friendly, professional sales experience. Dealership is maintained very well. Prompted, personal response time and during and after sales process. There was never any pressure to force a sale. More

by Satisfied customer
Customer Service
Recommend Dealer
Yes
Employees Worked With
Kevin Poffenberger, Nick Hodgson
Apr 26, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

April 22, 2021

Easy, quick, friendly. Sales very knowledgeable on my car and extra time taken to teach me all the aspects of the vehicle that I leased. More

by MG4914
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Poffenberger, Nick Hodgson
Apr 23, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Amie Freeman Customer Support Specialist afreeman@maplehillauto.com 269-342-6600

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